Do you enjoy working with people and take pride in creating a warm, professional experience for everyone who walks through the door? Simmons Gainsford is a well-established, multidisciplinary firm of Chartered Accountants and Business Advisors, supporting ambitious businesses, entrepreneurs and individuals with a personal and partner-led approach.
We are looking for a Receptionist to join our friendly admin team. Based in our London office, you’ll be part of a busy and professional environment where client relationships are at the heart of what we do. You’ll be the welcoming face of Simmons Gainsford, providing a positive first impression to clients, visitors and colleagues while supporting the day to day running of the office.
This is a varied, hands on role suited to someone early in their office career or with experience from reception, hospitality, retail or customer service. You’ll balance front of house responsibilities with straightforward administration and general office support. If you’re organised, approachable, confident and keen to learn in a professional workplace, we’d love to hear from you.
Reception and Client Service
- Act as the first point of contact for clients, visitors and colleagues
- Welcome visitors and ensure they are directed appropriately
- Answer and transfer incoming telephone calls
- Support meeting room bookings and help prepare rooms for client meetings
- Offer refreshments to clients and visitors when required
Office Support
- Check office, kitchen and stationery supplies and flag when items need to be reordered
- Complete daily office checks to ensure the workplace remains tidy, professional and well stocked
- Help keep communal areas tidy and presentable, including simple coffee machine checks
- Manage incoming and outgoing post, deliveries and couriers
- Carry out scanning, filing and other general administrative tasks
- Help monitor shared email inboxes and pass enquiries to the right person
- Support simple office admin tasks such as locker updates when needed
Business Support
- Assist with company events and office activities
- Help create a positive experience for new starters and visitors
- Undertake other reasonable duties to support the smooth running of the office
The successful candidate will:
- Enjoy helping people and take pride in providing a warm, professional welcome to clients, visitors and colleagues
- Have experience in customer service, reception, retail, hospitality or office support, or be keen to build experience in a professional office environment
- Be confident communicating professionally in person, by telephone and via email
- Have good organisational skills and pay attention to detail
- Be comfortable carrying out a mix of reception, administration and office support tasks
- Be able to manage their workload, prioritise tasks and remain calm when things get busy
- Have basic Microsoft Office skills, especially Outlook, Word and Teams, or be willing to learn
- Be willing to learn new systems and ways of working
- Be reliable, approachable and enjoy working as part of a team
At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.
Our values represent what matters most to us and guide how we work every day:
- We Shine Together
- We Do the Right Thing
- We Make It Count
We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.
Our size and ethos means that we have a natural empathy with entrepreneurs, start-ups and growing businesses. Our client base is diverse and includes media, entertainment, retail, property, hospitality, manufacturing, recruitment, lawyers and charities. Our remit is to solve problems and create solutions so the compliance work – such as audits and tax returns – is complemented by creative business and strategic planning.
We have grown steadily over the years but not to an extent that we don’t know one another. We’re fortunate in that we have the following teams: Audit & Accounts, Corporate, Personal and Indirect Tax, Bookkeeping, Payroll, IT, HR and Internal Accounts so we can all work together to help businesses as we offer a wide range of advice and solutions.
We enjoy what we do, we love being challenged and we are always striving to improve. We’re not going to deny that it can be a demanding environment at times – but that’s a great one in which to learn and grow stronger in our knowledge – and we don’t have a late hours’ culture.
Our Partners and Managers are approachable, incredibly supportive and dedicated to providing an individual career and personal development path for all our staff. Many of them began as trainees themselves so they understand the journey ahead for our new trainees as they mentor them.
We offer CPD training throughout the year as it’s important that our clients receive the most up to date and relevant advice, and our staff are continuously learning so they are empowered by their knowledge. There is always the opportunity for individuals to suggest any ad hoc courses.
We are a sociable bunch too! As well as our annual firm-wide seasonal events, we have a social club who think of even more innovative ways to have fun throughout the year.
We also like to keep everyone updated – and share ideas – by having regular team briefings, employee focus groups and staff meetings.
