Join our us as a Support Officer and make an impact.
We’re looking for someone who is curious, motivated, and ready to contribute to meaningful work. In this role, you’ll collaborate with a diverse group of people, learn new skills, and help deliver outcomes that matter. Whether you’re experienced or looking to grow, we value fresh perspectives and a willingness to learn.
You’ll have the opportunity to:
- Work in a supportive and inclusive environment where everyone is valued
- Develop your skills through hands-on experience and ongoing learning
- Contribute ideas that shape how we work and grow
- Balance independent tasks with collaborative teamwork
We welcome applicants from all backgrounds and experiences. If you’re interested in making a difference and being part of a team that supports your development, we’d love to hear from you.
Role Summary
This role will work closely with a well-established client base in the Filey, Scarborough, Whitby and Hartlepool areas, encompassing working fishermen and their families as well as former fishermen and fishermen’s widows. As a Support Officer, you’ll have the opportunity to make a real difference by helping people navigate challenges, access support, and improve their wellbeing.
Key Responsibilities
- Carry a client case load
- Build connections with local organisations
- Outreach to Harbours
- Facilitate client events
- Support the delivery of a National Fishing Remembrance Day service in your area
- Support fundraising activities across the area
- Health and Safety responsibilities
Essential Skills and Experience
· Experience in supporting vulnerable individuals (whether through health, age, poverty or circumstance) to achieve positive outcomes both face to face and remotely.
· Experience of supporting individuals across at least 2 of the following areas:
- Assessing complex needs
- Completing grant applications on behalf of individuals
- Accessing public funds
- Making referrals
- Signposting to other organisations
- Mental Health Support
- Physical health support
· Excellent organisational and planning skills
· Excellent communication skills, both written and verbal
· Ability to work independently, prioritising work and knowing when to seek support
· Experience in using CRM systems
· Excellent IT skills with good knowledge of Microsoft 365
· Ability to establish and maintain excellent relationships across a broad range of client, stakeholders and partner organisations
· Ability to work within the Christian Ethos of the Fishermen’s Mission
· Full UK driving licence andability to use own car for business travel (expenses reimbursed)
Desirable skills and experience
· Experience of working within a charity or not for profit organisation
· Practicing Christian
· Experience of speaking to a range of audiences about the work that you do, the benefits and impact
· Knowledge of the UK benefits system
· Experience of undertaking community fundraising
· Experience of completing risk assessments
· Mental Health First Aid Certification
· First Aid at Work Certification
· Understanding and experience of safeguarding procedures
· Knowledge of key issues impacting current and former fishermen and their families
For a detailed job description and person specification, and to apply, please visit our website at
https://www.fishermensmission.org.uk/vacancy/support-officer-ne-england/
Appropriate training opportunities will be provided.
Please note that it would be usual that during the first week of employment the successful candidate will be expected to travel to our Head Office in Whiteley, Hampshire as part of the induction process.
Appointment will be subject to receipt of satisfactory references and DBS check.
Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.
Job Types: Part-time, Permanent
Pay: £18,851.35 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Life insurance
- Paid volunteer time
- Sick pay
- Work from home
Application question(s):
- Do you have a full driving licenec and access to a car you can use day to day for work? (mileage paid)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
