Complex Care Response Specialist

Active Care Group -
Wolverhampton

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Job details

Full-time
Up to £29,000 a year
1 day ago

Qualifications

Driving Licence
Level 2 in Health & Social Care
Driving
Organisational skills
Communication skills

Full job description

Up to £29,000 DOE + £3,000 annual car allowance

Paid mileage | Accommodation provided when working away | Regional Travel

This isn't your average care role be the reason someone gets to go home!

If you're an experienced Support Worker who thrives on variety, enjoys working independently and wants to make a real difference when it matters most, we'd love to hear from you.

As a Complex Care Response Specialist, you'll be part of a highly skilled team providing urgent support wherever it's needed across England and Wales. Every assignment is different. One week you could be helping someone leave hospital safely and settle back into their own home. The next, you could be stepping in to stabilise a complex care package, preventing a hospital admission and giving a family much-needed reassurance.

This is a role where your experience, compassion and confidence genuinely change lives.

What we can offer you:

Up to £29,000 per year, depending on experience
£3,000 annual car allowance
Paid mileage for business travel
Accommodation provided when working away from home
Regional role with opportunities to work in a variety of locations
Planned breaks between assignments (depending on assignment length)
Overtime opportunities may be available
Be part of a supportive, experienced clinical and operational team
Opportunities to mentor colleagues and continue developing your skills
A role where your work has a visible impact every single day

More about the role:

You'll support the set-up, stabilisation and delivery of complex care packages, including:

Supporting safe and timely hospital discharges
Delivering high-quality, person-centred care
Supporting clients with daily living activities and promoting independence
Building routines that improve confidence and wellbeing
Providing reassurance and continuity for clients and their families
Mentoring and supporting new Support Workers
Working alongside Care Managers and Clinical Professionals
Ensuring medication, equipment and care supplies are in place
Identifying concerns and escalating appropriately

Travel is an essential part of this role:

This is a regional role so you will need to be happy and able to travel across your designated region

This may include:

Travelling to assignments across the country
Working on both live-in and live-out care packages
Staying away from home when required

To support you, we'll provide:

Paid business mileage
Accommodation for assignments outside reasonable travelling distance
Accommodation for live-out packages where overnight stays are required

If you're looking for a role based in one local area, this position is unlikely to be the right fit. However, if you enjoy variety, travel and meeting new people while making a genuine difference, you'll love the opportunities this role offers.

What we are looking for:

Essential:

Full UK Driving Licence
Experience supporting people with complex care needs
Confidence working independently and adapting to new environments
Excellent communication and organisational skills
A calm, compassionate and professional approach
Flexibility to travel regionally

Desirable:

Hospital discharge experience
Level 2 Health & Social Care qualification (or above)

Is this role for you?

This role is perfect for someone who enjoys stepping into new environments, building relationships quickly and helping people through some of the most important moments in their lives.

You'll be someone who stays calm under pressure, enjoys solving problems, and takes pride in delivering exceptional care wherever you're needed.

In return, you'll join a team that values your experience, supports your development and recognises the difference you make every day.

If you're ready for a rewarding career where no two days are the same and every assignment has purpose, we'd love to hear from you. Apply today and become part of our specialist response team.

Quick apply

Up to £29,000 DOE + £3,000 annual car allowance

What we can offer you:

More about the role:

Travel is an essential part of this role:

What we are looking for:

Essential:

Desirable:

Is this role for you?

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