Dental Receptionist Full Time
Location: Hornchurch RM12 (In-person)
About Our Practice
We are a fully private dental practice specialising in Invisalign, composite bonding, facial aesthetics, and Hydrafacial treatments, located in a prime position just off Hornchurch High Street. We pride ourselves on delivering an exceptional, high-end patient experience from the moment our patients contact us.
You’ll be joining a fun, young, and bubbly team that enjoys regular team events such as Sheesh nights and Ninja Warrior-style challenges.
Job Overview
We are seeking an experienced and professional Dental Receptionist with a strong dental background. This role is ideal for someone who understands dental workflows, terminology, and patient journeys, and who can confidently manage a busy reception in a private cosmetic and aesthetic practice. You will be the first point of contact for our patients and play a key role in maintaining our high standards of service.
Responsibilities
- Greet patients warmly and create an outstanding first impression
- Check patients in and out efficiently and manage patient flow
- Manage appointment bookings, cancellations, and rescheduling with clinical awareness
- Answer incoming calls professionally, handling dental-related enquiries confidently
- Maintain and update accurate patient records
- Handle payments, invoices, and basic financial administration
- Support treatment plan coordination and patient communications where required
- Complete administrative tasks including filing, data entry, and correspondence
- Ensure the reception area is tidy, welcoming, and compliant with health and safety standards
- Support the team with additional administrative duties as required
Requirements (Essential)
- Previous experience in a dental practice reception or dental nursing role (mandatory)
- Strong understanding of dental procedures, terminology, and patient flow
- Fluent in English with excellent spoken and written communication skills
- Confident using dental practice management systems and scheduling software
- Excellent organisational skills and attention to detail
- Professional, friendly, and patient-focused attitude
- Ability to multitask in a fast-paced environment
- Positive, flexible, and team-oriented mindset
Benefits
- Free on-site parking
- Work in a modern, private cosmetic and aesthetic practice
- Friendly, energetic, and supportive team environment
- Team events including Sheesh nights and Ninja Warrior challenges
- Opportunity to work alongside an experienced cosmetic and aesthetic team
Job Type: Part-time
Pay: £12.71 per hour
Benefits:
- Free parking
- On-site parking
Ability to commute/relocate:
- Hornchurch RM12: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Dental receptionist: 1 year (required)
Location:
- Hornchurch RM12 (preferred)
Work Location: In person
