At Godfrey Care, our Residential Service Managers don’t just manage services — they lead people, shape culture, and protect quality.
What we offer
- The opportunity to lead and develop an established residential service
- Strong regional and clinical support
- Ongoing training, development, and clear career progression
- A leadership role where your impact is visible and meaningful
- Financial perks including Blue Light Card, referral bonuses, and long-service awards
We’re looking for an experienced, quality-focused Residential Service Manager to lead an established residential service in Burton-on-Trent.
The service supports young adults with learning disabilities, autism, and complex needs.
This is a hands-on leadership role for someone who understands the realities of complex care and is confident leading an established service where positive behaviour support, risk management, and person-centred practice are essential.
About the service
The service supports young adults with varying levels of learning disabilities and complex needs.
As Service Manager, you’ll be responsible for maintaining and building on the strong foundations already in place, ensuring people receive high-quality, person-centred support while continuing to develop the team and service.
You’ll play a key role in supporting people to develop life skills, increase independence, and live meaningful, active lives in the community. Strong, visible leadership will be essential to maintaining a safe, stable, and positive environment and driving continuous improvement.
Your role
You’ll have overall responsibility for the quality, safety, and performance of the service, including:
- Leading the day-to-day and 24-hour operational management of the service
- Maintaining and continuously improving high standards of care
- Ensuring the service meets and exceeds CQC Fundamental Standards
- Maintaining CQC registration, including notifications and compliance processes
- Embedding positive behaviour support, risk management, and person-centred planning
- Leading, supporting, developing, and performance-managing staff
- Managing budgets, rotas, staffing, occupancy, and KPIs
- Identifying opportunities for service improvement and positive outcomes
- Building strong relationships with families, professionals, commissioners, and internal teams
You’ll be supported by an experienced Area Manager and an Internal PBS Specialist, alongside tailored training and development.
Who we’re looking for
This role will suit someone confident, resilient, and values-led, with a strong background in complex residential care.
You’ll bring:
- Proven experience managing residential services for people with learning disabilities and complex needs
- Experience supporting young adults and high-acuity services
- Strong knowledge of CQC regulations and health & social care legislation
- A solid understanding of positive behaviour support and risk management
- Excellent leadership, communication, and staff management skills
- The ability to remain calm, professional, and decisive in challenging situations
- A Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards)
- Flexibility to meet the needs of the service
Ready to make an impact?
If you’re looking for the opportunity to lead an established service, develop a strong team, drive continuous improvement, and make a meaningful difference in the lives of young adults, we’d love to hear from you.
Applications close on 21st August, so don’t miss your chance to apply!
#INDLP
Job Types: Full-time, Permanent
Pay: £50,000.00 per year
Application question(s):
- Do you hold a Level 5 Diploma in Leadership for Health and Social Care (or an equivalent qualification)
Education:
- Diploma of Higher Education (required)
Experience:
- Complex Needs & Challenging Behaviour: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
