Join Our Team
Sustainable Traffic Solutions is a well-established, family-run business providing professional traffic management services to clients across the UK. We work with a wide range of customers, delivering safe, reliable, and efficient traffic management solutions for projects of all sizes.
We believe our people are the foundation of our success. By creating a supportive, friendly, and collaborative working environment, we've built a team that takes pride in delivering exceptional service to our clients. Recruiting and retaining great people is key to our continued growth, and we're committed to investing in our employees through training, development, and opportunities for progression.
We're now looking for a highly organised and proactive Planning & Operations Coordinator to join our office team in Liversedge. Reporting directly to our Senior Accounts Manager, you'll play a vital role in planning and coordinating traffic management services across the UK, ensuring projects are delivered efficiently and to the highest standards.
Job Summary
This is a fast-paced and varied office-based role where no two days are the same. You'll be responsible for planning works across the UK, coordinating resources, liaising with clients and operational teams, scheduling jobs, maintaining planning records, and supporting the successful delivery of our traffic management contracts.
You'll be an integral part of the business, helping to ensure projects are delivered safely, efficiently, and with excellent customer service.
Key Responsibilities
- Plan and coordinate traffic management works across the UK.
- Schedule and book jobs into our planning systems.
- Liaise with clients, operational teams, local authorities, and external stakeholders.
- Assist with the coordination of Street Works permits and associated documentation.
- Maintain and update operational spreadsheets, planning records, and databases.
- Produce reports and supporting information relating to crew and contract performance.
- Support other departments with administrative and operational tasks as required.
- Resolve planning and scheduling issues while maintaining excellent customer service.
- Ensure all documentation and operational records are accurate and up to date.
- Support the continuous improvement of planning processes and systems.
Essential Skills & Experience
We're looking for someone who has:
- Previous experience in planning, scheduling, coordination, or operational support.
- Excellent organisational and time management skills, with the ability to manage multiple priorities.
- Strong verbal and written communication skills, including a professional telephone manner.
- Excellent attention to detail, particularly in data management, documentation, and reporting.
- Strong problem-solving skills and the ability to work under pressure.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- The ability to quickly learn bespoke planning and management systems.
- A positive attitude with the ability to work both independently and as part of a team.
Desirable Experience
The following would be advantageous but is not essential:
- Experience within the traffic management industry.
- Experience coordinating or applying for Street Works permits (NRSWA).
- Experience using Xero.
- Experience working within the Construction Industry Scheme (CIS).
- M7 Qualification.
What We Offer
- Full-time, permanent, office-based role.
- Monday to Friday working hours (8:00am – 4:00pm), providing an excellent work-life balance.
- Competitive salary, dependent on experience.
- Ongoing training and career development opportunities.
- A supportive, friendly, family-run working environment where your contribution is genuinely valued.
- The opportunity to play a key role in a growing business delivering traffic management solutions across the UK.
Apply Today
If you're an organised, motivated individual looking to build your career with a growing, family-run business, we'd love to hear from you.
Join Sustainable Traffic Solutions and become part of a team where hard work is recognised, and everyone plays a part in our continued success.
Pay: From £25,000.00 per year
Work Location: In person
