Position: Cleaning Manager – Warehouse Environment
Location: Worcester
Salary: £34,000.00 - £36,000.00 per annum (depending on experience)
Hours: 40 Hours per Week | 5 days out of 7 | Monday-Friday | Flexibility for weekend work, where necessary
Early/ Late Shifts may be required, but general working hours are 8.00am – 4.00pm
Job Purpose
Our client, a national Facilities Management company, are recruiting for a Cleaning Manager to oversee operations within a high-profile, 24/7 warehouse.
The role is responsible for driving operational performance, ensuring consistently high cleaning service standards, and delivering continuous improvement across cleaning and hygiene services. Acting as the key point of contact for all cleaning-related matters on site, the Cleaning Manager will lead, engage, and develop a team of approximately 25 colleagues while maintaining strong client relationships
Key Responsibilities
- Demonstrate company values and lead by example at all times
- Act as the primary interface between the client and service providers on a day-to-day basis
- Manage and develop a team, ensuring high levels of engagement, performance, and compliance
- Monitor and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), both internally and externally
- Oversee all cleaning operations, stock/inventory control, audits, stock control, rota’s, recruitment, training, staff management, client relationship management.
- Oversee financial performance, ensuring services are delivered within agreed budgets
- Identify and implement continuous improvement initiatives to enhance service delivery and operational efficiency
- Ensure all cleaning operations meet required standards, policies, and client expectations
- Maintain strong working relationships with stakeholders, ensuring clear and effective communication
Experience Requirements
Candidates must demonstrate the following qualifications and experience:
- Proven Facilities Management experience across Soft Services, ideally within a fast-paced warehouse or distribution or retail environment
- Strong written and verbal communication skills
- Previous experience managing and developing teams
- Proficiency in Microsoft Office applications, particularly Outlook and Excel
- Sound knowledge of Health & Safety regulations, including COSHH
- Demonstrable background in Hygiene/Cleaning Management
- Full UK driving licence and access to a vehicle, due to early start requirements
Compliance & Responsibilities
- Take responsibility for the Health, Safety and Welfare of self and others, ensuring full compliance with all relevant legislation
- Maintain strict confidentiality, only disclosing information to authorised personnel where appropriate
- Adhere to the requirements of the Data Protection Act
- Comply with company policies, including Equal Opportunities
Pay: £34,000.00-£36,000.00 per year
Work Location: In person
