Overview
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within the medical practice, contributing to a positive patient experience.
Duties
- Greet patients warmly and assist them with the check-in process.
- Manage appointment scheduling and confirmations, ensuring optimal use of the clinic’s time.
- Handle patient inquiries via phone, email, or in person with professionalism and courtesy.
- Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
- Process patient registrations and update information as required.
- Coordinate with medical staff to facilitate effective communication and workflow.
- Organise office supplies and maintain a tidy reception area.
Requirements
- Proven experience in an administrative or office role, preferably within a healthcare setting.
- Strong organisational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Proficiency in using office software and medical management systems.
- Ability to multitask effectively in a fast-paced environment.
- A compassionate approach towards patient care and an understanding of confidentiality protocols.
- Flexibility to adapt to changing priorities and workloads.
If you are passionate about providing excellent service in a medical environment and possess the necessary skills, we encourage you to apply for this rewarding position.
Job Types: Full-time, Part-time, Permanent
Pay: £12.81 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
