Job Overview
Please note that we are not offering visa sponsorship for this role.
About Broughton House
Broughton House Veteran Care Village is one of the North’s leading veteran charities. Based in Greater Manchester, we provide outstanding nursing, residential and dementia care for veterans of the British Armed Forces and deliver wider community support for veterans and their families.
With a proud history and an ambitious future, we are more than a care provider. We are a community built on respect and dignity – supporting veterans not only where they live, but wherever they are on their journey.
As we continue to grow, so does our ambition. We are expanding our Marketing team to strengthen our brand presence so we can be there for as many veterans and their families as we can. This is an exciting moment to join us as we evolve how we communicate and connect.
About the Role
The Community Engagement Officer will help raise the profile of Broughton House Veteran Care Village by building strong relationships across the local community, increasing awareness of our services, and supporting fundraising activities. The role will engage with veterans, supporters, partners and volunteers, helping to grow community connections that contribute to the organisation's long-term sustainability.
Key Responsibilities
Community Engagement
· Build and maintain relationships with local organisations, community groups, veterans, carers and supporters.
· Develop and manage a CRM database of supporters, contacts and stakeholders.
· Represent Broughton House at community events, meetings and engagement activities.
· Support outreach activities to increase awareness of Broughton House's services and programmes.
Awareness & Communications
· Engage with online and community audiences to strengthen awareness and supporter engagement.
· Work alongside the Marketing & Partnerships Executive to support campaigns, events and community initiatives.
· Capture feedback and community insights to inform future engagement and fundraising activity.
Fundraising Support
· Support the delivery and promotion of community fundraising events and initiatives.
· Help develop relationships that encourage long-term supporter engagement and future fundraising opportunities.
About you
Essential
· Knowledge of, or connection to, the Armed Forces community.
· Experience in community engagement, supporter engagement, fundraising support, communications or outreach.
· Excellent interpersonal and relationship-building skills.
· Strong written and verbal communication skills.
· Organised, proactive and able to work independently.
· Confident representing the charity within the local community.
· Confident using social media platforms such as LinkedIn and X
· Commitment to the values and mission of Broughton House Veteran Care Village.
Desirable
· Experience within the charity, public or voluntary sector.
· Experience supporting fundraising or community events.
· Experience using CRM systems and Microsoft Office applications.
Additional Requirements
· Willingness to work occasional evenings or weekends to support events.
· Ability to travel across Greater Manchester and the North West when required.
Why join us?
· Salary: £25,00-27,000 p/a (pro rata) DOE
· Annual leave: 25 days plus statutory bank holidays
· Paid DBS
· Training opportunities
· Pension scheme
· Heavily subsidised meals
· Free uniform
· Staff recognition program
Please note that we are not offering visa sponsorship for this role.
To learn more about Broughton House, please visit www.broughtonhouse.com
Broughton House Veterans Care Village is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
All successful candidates will be subject to screening, including a DBS check and be able to provide at least 2 employment references, including their most recent employer. All employees will be expected to adhere to company policies, including Safeguarding.
Pay: £25,000.00-£27,000.00 per year
Benefits:
- Company pension
- Discounted or free food
Application question(s):
- 1. Will you now or in the future require sponsorship for employment visa status?
- 2. Have you got knowledge of, or connection to, the Armed Forces community?
- 3. Are you experienced in community engagement, supporter engagement, fundraising support, communications or outreach?
- 4. Are you confident using social media platforms such as LinkedIn and X?
- 5. Do you have a valid driver's license and access to a vehicle?
Work Location: In person
