Job Summary
We are seeking an energetic and detail-oriented Cleaning Supervisor to lead our cleaning team and ensure the highest standards of cleanliness and hygiene across our facilities. In this pivotal role, you will oversee daily cleaning operations, coordinate staff schedules, and maintain a safe and efficient work environment. Your leadership will inspire your team to deliver exceptional service, uphold safety protocols, and exceed expectations consistently. This is your chance to make a positive difference for York residents and visitors while out and about in our beautiful city. Clean, accessible public toilets can make the difference between a good day out and a difficult one, especially for people who rely more on these facilities, such as parents with children and people with disabilities.
Responsibilities
- Supervise and coordinate daily cleaning activities, ensuring tasks are completed efficiently and to high standards
- Train new team members on cleaning procedures, safety protocols, and customer service expectations
- Schedule shifts for cleaning staff, balancing workload and coverage needs effectively
- Conduct regular inspections of facilities to monitor cleanliness and compliance with health and safety regulations
- Communicate clearly with team members, management, and clients to address any issues or special requests promptly
- Order stocks of consumables as necessary to ensure units are consistently supplied.
- Drive company vehicles between sites.
- Support staff in dealing with the public
- Empty waste bins and dispose of waste in accordance with local regulations
- Undertaken basic running repairs on the units
- Report any damage, faults, or maintenance issues promptly so we can get them fixed
- Check your units for misuse or vandalism and report any concerns
Skills
- Proven experience in cleaning operations or supervisory roles within a facilities management environment
- Strong communication skills in English to effectively lead teams and interact with clients
- Excellent customer service skills to ensure client satisfaction and handle inquiries professionally
- Valid driving license with a clean driving record for safe vehicle operation
- Ability to motivate and manage a diverse team while maintaining high standards of cleanliness
- Knowledge of safety procedures related to cleaning chemicals and equipment
- Good organizational skills with attention to detail
- Basic plumbing and electrical skills an advantage.
You should be advised this job involves early starts as well as physical work: standing, bending and lifting.
Pay: £13.73 per hour
Benefits:
- Company pension
- Flexible schedule
Work Location: In person
