*This is a contract role, please only apply if you are available immediately*
Contract end date - January 2027
Location: Central London, Great Portland Street
Hours: 3 shifts per week, across 7 days (no fixed days)
Shift times: 7:30am – 8:00pm (37.5 hours per week over 3 long days per week, 12.5 hour per shift)
Salary: £28,900pa
About Us
At medneo UK, we’re reshaping the future of diagnostic imaging. Our London Diagnostic Centre provides world-class MRI, CT, Ultrasound, and preventative health screening services, with a strong focus on quality, safety, and exceptional patient care.
We’re looking for Healthcare Administrator who want to make a difference, professionals who thrive in a busy, supportive environment and are passionate about delivering an outstanding patient experience every single day.
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Welcome patients with warmth, guiding them through their diagnostic journey.
- Ability to manage high volumes of bookings with accuracy and speed.
- Handle queries from patients, referrers, and medical secretaries by phone, email, and portal, providing a professional, friendly service.
- Support the VIP referral pathway, ensuring priority handling and a seamless booking experience.
- Assist with clinical tasks such as observations, positioning, and ultrasound chaperoning.
- Manage referrals and bookings with accuracy, ensuring timely communication with patients and referrers.
- Prepare rooms and equipment for MRI, ultrasound, and health screening services.
- Keep records and RIS entries up to date, supporting compliance with ISO and healthcare standards.
- Follow up on leads from the website and health screening enquiries, engaging patients quickly and effectively.
- Work hand-in-hand with radiographers, doctors, and administrators to deliver a safe, efficient, and reassuring patient experience.
- Maintain high standards of infection control, MRI safety, and data confidentiality.
Essential:
- Experienced in administration, ideally within healthcare, with excellent diary and time management skills.
- Confident communicator across phone, email, and face-to-face interactions.
- Compassionate and patient-focused, with the ability to balance admin precision and hands-on support.
- Adaptable, proactive, and resilient under pressure in a busy clinical setting.
- Tech-savvy with confidence using booking systems and Microsoft Office.
- Bonus points if you have skills in phlebotomy, cannulation, familiarity with ISO standards.
- Flexibility to work 3 shifts per week across a 7-day rota.
Why Join medneo?
Work with an innovative healthcare provider redefining diagnostic imaging.
Gain hands-on experience in advanced MRI, Ultrasound, and health screening services.
Join a supportive, patient-centred team culture.
Opportunities to learn, grow, and develop your career in healthcare.
Our Values: The medneo Promise
We are a values-led team, and we live these every day:
- Act With Courage – We speak up, take responsibility, and do the right thing, always.
- Patient & Customer Satisfaction – Patients are at the heart of every scan we do.
- Responsible & Accountable – We own our actions and honour our commitments.
- Service Quality – We’re always improving, always learning.
- Great Teamwork – We celebrate difference, lift each other up, and listen without judgement.
Apply Today
Ready to join a company where innovation meets compassion? We’d love to welcome you.
Or contact:
[email protected]
Everyone is welcome at medneo UK.
We actively celebrate diversity and are proud to be an inclusive, gender-equal, and supportive workplace. If you need any adjustments during the application process, just let us know.
At medneo UK we are constantly innovating and delivering high-quality imaging services by our clinically led, highly skilled, passionate and caring team.
We believe that our services should be focused on our patients and our customers. We promise that we will strive to do business in an open and transparent manner and aim to live up to our Vision and Values every day.
Our Vision
- Act with courage - We say what we mean and do what we say, acting honourably and to the highest standard of our abilities in working with internal and external stakeholders
- Patient & Customer satisfaction - We continually review and improve our processes and procedures, to ensure we are meeting and exceeding the highest standards in care provision.
- Responsible & Accountable - We take personal accountability for delivering the highest standards of professional behaviour. We are honest, ethical and fair, so people trust us to adhere to our word.
- Service Quality - We work to improve all aspects of our services, ensuring that every member of the team has the opportunity and freedom to voice their perspectives in support of continuous quality improvement.
- Great teamwork - We engender an environment of trust and open communication, respecting and embracing the diversity within our team.
