Start your career in invoice finance operations
Apollo is looking for an Operations Support Assistant to join our Manchester office. This is a genuine entry-level opportunity for someone who wants to build a career in invoice finance operations, client service or credit control while receiving structured training and day-to-day support from experienced colleagues.
You will join the Operations Department and work closely with the Relationship Management and Credit Control teams. Your work will help us confirm that invoices are valid and payable, maintain accurate information, resolve straightforward queries and provide a reliable service to clients and their customers.
You do not need previous finance or credit-control experience. We are interested in your communication, accuracy, organisation and willingness to learn. Experience gained in retail, hospitality, customer service, a call centre, administration, education or volunteering can all be relevant.
What you will learn and do
You will be trained to send and follow up invoice-verification notices, check information and maintain accurate records. You will support a portfolio of client customers by confirming invoices and payment terms, providing copy invoices and helping colleagues resolve queries that could delay payment.
The role also involves professional communication with customers by telephone, email and post; processing transactions within the portfolio; supporting colleagues across Operations, Relationship Management and Credit Control; and attending training, team meetings and monthly portfolio reviews.
This is an important operational and risk-control role. You will not be expected to know everything on day one, but you will be expected to ask questions, follow agreed processes and take responsibility for completing your work accurately.
What we are looking for
Essential
Clear and professional written and spoken communication
Care and accuracy when checking information
Confidence speaking to customers by telephone after training
Ability to organise tasks and follow up outstanding actions
Basic numeracy and confidence using email and computer systems
A positive attitude to learning and feedback
Ability to work reliably from our Manchester office
Helpful but not required
Previous customer-service or administrative work
Experience handling invoices or payments
Basic knowledge of credit control or finance
Familiarity with spreadsheets or business systems
A business, finance or administration qualification
Previous office experience
A degree is not required. We welcome applications from school and college leavers, recent graduates, career starters and people moving into office work from another sector. their duties.
Pay: £24,500.00-£25,500.00 per year
Benefits:
- Casual dress
- Company pension
Work Location: Hybrid remote in Manchester M20 2DX
