Overview
We are seeking a professional and organized Receptionist to join our team 2 days a week on a Monday and Tuesday all day and every other Saturday morning.
Your friendly demeanor and organizational skills will be the first point of contact for our valued patients. This role is vital in ensuring smooth day-to-day operations by providing excellent front-desk support and ensuring smooth communication between patients and our optical care professionals. The successful candidate will possess strong administrative skills, be personable and able to manage multiple tasks efficiently. Prior office experience and proficiency with computer systems are highly desirable.
Responsibilities
- Greet patients in a courteous and professional manner
- Answer incoming phone calls promptly, providing information or directing inquiries to the appropriate team members
- Manage patient appointments efficiently using our office management software
- Maintain accurate patient records and handle administrative paperwork with precision
- Coordinate with optical staff to ensure patient needs are met and appointments run smoothly
- Maintain organised records and filing systems
- Assist with general administrative tasks such as photocopying, scanning and mailing
- Support team members with clerical duties
Skills
- Previous office experience demonstrating strong organizational skills and professionalism
- Administrative experience with familiarity in scheduling systems and record keeping
- Excellent communication skills to interact effectively with patients and team members
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Friendly, approachable demeanor that creates a welcoming atmosphere for all visitors
- Strong computer literacy
This position offers an engaging opportunity for a motivated individual within a supportive organisation. The ideal candidate will demonstrate professionalism, efficiency and a friendly demeanor.
Pay: From £12.71 per hour
Benefits:
- Employee discount
- Health & wellbeing programme
- Profit sharing
Work Location: In person
