Why Youll Love Working at Fidler & Pepper
At Fidler & Pepper, we believe legal advice should be built on relationships, not transactions.
As an Employee Ownership Trust with over 100 years of heritage in the local community, we take a long-term approach for our clients and for our people. We call it being a lifetime lawyer: supporting clients through lifes key moments while creating careers where our colleagues can grow, thrive, and stay.
And people really do stay here.
Our average length of service is over 7 years, with many colleagues having built long and rewarding careers at Fidler & Pepper including several team members with more than 40 years service. That says a lot about the culture weve created: supportive, collaborative, down-to-earth, and genuinely people-focused.
We work hard, trust one another, and care deeply about delivering a personal service to clients at what are often some of the most sensitive and important moments in their lives.
Why join us?
Hybrid & flexible working
35-hour working week
31 days holiday including bank holidays (increasing with service)
Birthday afternoon off
Wellbeing days & personal development workshops
Bonus scheme & competitive salary
Career progression pathways and mentoring opportunities
Supportive, collaborative team culture
Charity events, socials and annual fun days
As a Probate Executive, youll play a key role in supporting clients through what can often be one of the most difficult periods of their lives.
Working as part of our supportive and collaborative Probate team, youll provide a high level of skilled administrative and client support, ensuring matters are progressed efficiently, accurately, and with genuine care and empathy throughout.
This is a varied role where organisation, attention to detail and strong communication skills are essential. Youll work closely with colleagues, clients, beneficiaries and external organisations to help ensure each matter progresses smoothly and clients feel informed and reassured at every stage.
Key tasks and responsibilities
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Corresponding with beneficiaries, financial institutions and other third parties to obtain accurate information and progress matters efficiently
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Supporting clients by providing clear, practical and empathetic guidance via telephone, email and in person
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Drafting detailed legal documentation, statements, estate accounts and probate-related applications
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Managing and progressing a varied workload, ensuring deadlines and priorities are effectively managed
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Working collaboratively with colleagues across the Probate team to ensure matters are handled accurately and professionally
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Providing a high standard of client care and communication throughout the administration process
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Supporting the smooth progression of cases by maintaining organised and accurate records using case management systems
What we're looking for
Were looking for someone who is:
Highly organised with strong time management skills
Comfortable managing multiple priorities in a fast-paced environment
A confident and professional communicator
Compassionate and client-focused, with a natural ability to provide reassurance and support
Detail-focused and able to produce accurate, high-quality documentation
Able to work both independently and collaboratively within a team environment
Experience within Probate or Private Client work is advantageous, but equally important is the right attitude, empathy and willingness to learn and develop within the role.
This role will be based at our Regent Street office in Mansfield town centre.
Ready to Join Us?
If youre looking for a career where you feel valued, supported, and challenged, apply today! But dont waitthis vacancy may close earlier than the specified date once sufficient applications are received.
At Fidler & Pepper, we are committed to actively promoting and fostering an inclusive working environment, where everyone feels valued and we build relationships based on mutual respect and trust. In our community, employees are encouraged to contribute their unique perspectives and we strive to create a workplace where diversity is celebrated, embraced and embedded within our company values. Discrimination of any kind, has no place within our company culture.
We believe in creating a great place to work, as we know that a positive working environment helps us create a successful business. Happier staff give a better service, and a better service means happier clients. Fidler & Pepper supports every individual, providing the opportunity to develop in their career, thrive in their roles and reach their full potential within a supportive environment. Treating every employee as an individual is at the heart of Fidler & Pepper and we combine the business needs with the individuals needs and ambitions. By doing this we create a working environment where everyone can apply the best version of themselves to their time at work.
