Role: Service Delivery Operative
Location: Hartlebury (DY10 4JB)
Contract Type: Permanent
Hours: 40 hours per week - Monday - Friday 8am - 5pm
Salary: £26,436.00 per annum
Are you looking for a hands-on role where your attention to detail, reliability and commitment can make a real difference?
We are looking for a motivated Service Delivery Operative to join our Physical Services team within Restore Information Management. This is a great opportunity to become part of a business that plays a vital role in helping customers manage, protect and secure their information every day.
In this role, you will support the safe handling, tracking and processing of important customer records, helping to maintain high standards of accuracy, confidentiality and data security.
If you take pride in doing things properly, enjoy working as part of a team and want to contribute to a service our customers rely on, we would love to hear from you.
Key Responsibilities
- Track, check, and protect customer information through careful handling and indexing of records.
- Complete and maintain accurate paperwork in line with documented procedures.
- Utilise our Records Management system to manage records efficiently.
- Record and store incoming boxes, files, and documents in designated warehouse locations.
- Handle archive boxes and materials using safe working practices and equipment provided
- Maintain confidentiality and data security standards
- Support operational targets and service delivery
- Follow health and safety procedures at all times
What we are looking for
- Support other Operation departments by completing data entry, scanning, storing and indexing tasks.(Essential)
- Have basic Computer and communication skills to follow instructions, read labels and safety information, and to complete data entry tasks (Essential)
- Have the ability to stand for extended periods (Essential)
- Have the ability to record and sort high volume of incoming files and boxes (Essential)
- Confident in carrying out physical tasks, including lifting, wrapping pallets, sorting, moving materials safely and repetitive handling of boxes weighing approximately up to 5KG (Essential)
- A team player who can also work independently and follow processes
- Thrive in a fast-paced, active environment
- Dependable and committed to delivering high-quality work
- Manage workload and complete tasks within agreed timescales
At Restore Information Management, we help organisations protect, manage and access their information with confidence. As the UK's largest independently owned Information Management company, we support over 6,300 customers with secure physical and digital information solutions.
With over 30 years of expertise, industry-leading facilities and a customer-first approach, we're trusted to deliver exceptional service and go the extra mile to solve our customers' challenges. Join us and be part of a business where your contribution truly makes a difference.
What We Can Offer You:
- Life assurance
- Annual leave entitlement (starting with 20 – 25 days + bank holidays)
- Contributory pension scheme
- Share save scheme
- Paid volunteer day
- Long service recognition
- Eyecare voucher
- Retail discounts
- Family leave
- Employee assistance programme
We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
