Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Payroll Administrator
Responsible to: Team Leader
Department: People Services
Location: JD Sports Fashion PLC, Hollins Brook Way, Bury, BL9 8RR
Hours: 40 Hours Per Week, Monday to Friday or Sunday to Thursday
About JD Group
JD is a large, fast-moving, and exciting workplace. We pride ourselves on putting people at the centre of everything we do, supporting our colleagues and championing talent across the business. As part of our People Services team, you’ll play an important role in supporting our 30,000+ colleagues across the Group.
The Role
The Payroll Administrator is a key supporting role within the Payroll team. You will help ensure our payrolls run smoothly by completing essential administrative tasks, maintaining accurate colleague and payroll data, and assisting with the day-to-day running of the department.
While you will not process payrolls yourself, you will work closely with Payroll Executives and Team Leaders to support the delivery of a first-class payroll service. You will also respond to colleague queries via our ticketing system, helping to provide clear, helpful information in a timely manner.
This is an excellent entry-level opportunity for someone who enjoys administration, has a strong eye for detail, and wants to build a career within payroll or People Services. No previous payroll experience is required, as full training will be provided.
Key Duties & Responsibilities
- Provide administrative support to the Payroll team to ensure payrolls for over 30,000 colleagues are delivered smoothly.
- Maintain and update employee data, payroll records, and supporting documentation with accuracy.
- Complete a range of payroll and pensions administration tasks, including preparing inputs, filing, record keeping, and validation checks.
- Respond to colleague queries through the ticketing system and by phone, ensuring queries are resolved or escalated appropriately.
- Support the upkeep of payroll systems and assist with regular data audits.
- Assist with departmental projects, process improvements, and ongoing initiatives.
- Work collaboratively with Payroll Executives, Payroll Associates, and Team Leaders to ensure deadlines are met.
- Provide clear explanations to colleagues when helping resolve queries, ensuring information is easy to understand.
Desirable Skills
- Previous administration experience (any sector).
- Confidence using Microsoft Office, particularly Excel.
- Strong customer service approach.
- Experience working in a fast-paced environment.
- Interest in developing a career in payroll or People Services.
Essential Skills
- A desire to learn and continuously improve.
- Strong attention to detail and accuracy.
- Ability to keep our colleagues at the centre of everything you do.
- Excellent organisation and time management skills, with the ability to meet deadlines.
- Clear and confident communication skills.
- Ability to work both independently and as part of a team.
- Adaptability and willingness to support wider team needs.
What Can We Offer You?
- Full training from our in-house payroll experts, helping you build skills and experience.
- Opportunities for development and progression within the team and wider business.
- Apprenticeship and funded training opportunities leading to recognised payroll qualifications.
- In-house training to support development of broader skills, including leadership and public speaking.
- Competitive benefits including:
- Staff discount at JD and all our fascias
- Discounted JD gym membership
- 28 days holiday (inclusive of bank holidays), increasing with length of service
- Pension scheme
- Hybrid working, 1 day home, 4 days in the office
- Free onsite secure parking
- Unlimited fruit, tea, and coffee
- On-site subsidised canteen
- Access to wellbeing support through departmental wellbeing champions and wellbeing initiatives.
- Opportunities to volunteer through the JD Foundation.
Diversity & Inclusion
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated. We support a range of initiatives and networks to ensure all colleagues can thrive.
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Thank you for your time
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