Burnt House Vineyard is a family business in the heart of the Suffolk countryside, producing award winning still and sparkling wines. We operate a Cellar Door & Tasting Room which offers tours, drop in wine tastings and wine accompanied with a menu of local produce platters such as cheese and charcuterie to match our wines.
We offer different food experiences and events throughout the year including pizza nights, picnics in the vines as well as our tours of the vineyard in the summer months.
We’re looking for enthusiastic Front of House Team Members to join our friendly and passionate team. Our Front of House Team members support our business in providing our customers with knowledge, passion and an approachable attitude!
Our tasting room is currently open Friday to Sunday and will be moving to open Thursday to Sunday in August. We also host additional mid week events. This job role is a part-time position but may include additional hours for events and extended opening times.
About the Role:
Please note we are not recruiting for seasonal staff
- Act as the initial point of contact for Burnt House Vineyard welcoming customers to the tasting room.
- Table service and bar service.
- Serving alcohol and providing customers with knowledge of our range of wines.
- Maintaining the venue, keeping it clean and tidy at all times.
- Wash and polish and glass and tableware.
- Good time management and organisational skills.
- Barista coffee making (training provided).
- Assist with events and various activities throughout the year.
- Have a working knowledge of the vineyard and its history and the wine we produce (training provided).
- Part time hours/weekend availability. Additional hours available from time to time for our pop up events.
- Be able to work as part of a team and provide exceptional customer service.
- Other reasonable duties may be required from time to time.
To be considered for this role you must be over 18 to serve alcohol.
About you:
We are looking for someone who has enthusiasm for amazing customer service matched with a passion for wine and food. As the first port of call for our customers we need somebody with strong and clear communication skills who has an understanding of great hospitality and an eagerness to learn about our Vineyard and the wines we produce as we expect all our employees to be ambassadors for our brand. We don’t expect people to be a wine connoisseur but an interest in wine is expected. A driving licence is advisable as we are in a rural location.
What we offer:
Training on the vineyard and wines will be provided alongside industry standard qualifications such as Food Hygiene Level 2 and Food Allergen training.
Pay: Up to £12.71 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Application question(s):
- We are recruiting for part time permanent Front of House team members. Please indicate how many hours you are interested in working per week when applying.
Work Location: In person
