Hours: 7am - 5pm Tuesday-Friday and 7am - 3pm Saturday or 7am - 5pm Monday -Friday
We are seeking a gifted technician who will become proficient in his or her field and has the ability to work independently in a fast-paced environment. We will provide extensive training to ensure that the applicant becomes familiar with the products we install and can troubleshoot any problems that arise.
Responsibilities:
- Delivery/ collection for health and social care equipment
- Install, remove, service, refurbish, diagnose and repair all products
- Prepare stock ready for dispatch/ collection/ delivery
- Ability to problem solve
- Assist in quarterly/ annual stock takes where necessary
- Ensure that all relevant paperwork/recording is up to date and accurate
- Assist the customer service and sales team with technical queries when required
- Offer technical support over the phone when needed
- Responsible for looking after the van in terms of recording and identifying when the van has a fault/ service due/ tyres needed
- Technical training internally/ externally as and when required
- Operating safely within Health & Safety Guidelines
- Deliver agreed expectations
- Undertake reasonable requests from the management team
- Diagnose and repair all equipment maintained and procured by Inspire (post training)
- Diagnose and repair all systems on customer site (post training)
- Accurately record stock taken for delivery/repairs/ servicing
- Accurately record and track customer repairs
- Assist where necessary in decon & general cleaning/ preparation of stock
- Undertake any other duties directed by management
- LOLER Testing & Servicing of Hoists (post training)
Key Skills Include:
- Customer focused and committed to service excellence
- Solution driven
- Strong team player
- Hard working, flexible and reliable
- Sensitive to the requirements of customers and their needs
- Good communication and organisation
- Contributor to achievement of company goals
- Vehicle Driving License
- DBS check compulsory
Job Types: Full-time, Permanent
Pay: £30,033.33 per year
Work Location: On the road
