Job Overview
To proactively manage the debt recovery process on behalf of the firm's clients, working alongside the Client Account Manager to support continued business development and completion of matters.
Duties & Responsibilities
Management of debt recovery files from inception to completion, following our firm's process which includes:
- Liaising with managing agents, landlords and leaseholders, ensuring swift and efficient resolution of matters.
- Assisting Client Account Managers to manage client relationships, ensuring high levels of service delivery and client satisfaction.
- Carrying out due diligence and data entry
- Undertake online searches
- Answering incoming calls
- Administrative support as and when required
Skills
- Professional and pro-active approach.
- Ability to prioritise tasks and deadlines.
- Ability to deal with disputes amicably on behalf of all parties involved.
- Excellent communication skills, both written and verbal.
- Accurate data recording and attention to detail.
- Legal qualification is not essential.
Pay: £26,000.00 per year
Benefits:
- Company pension
- Life insurance
- Private medical insurance
- Work from home
Work Location: Hybrid remote in Birmingham B3
