Dalhousie Castle | Full-Time | Permanent | £12.71 per hour
Be part of an exciting new chapter at one of Scotland's most iconic castle hotels.
Following a multi-million-pound refurbishment, Dalhousie Castle is looking for a friendly and professional Receptionist to join our Front of House team. You'll be the first point of contact for guests, delivering exceptional service from check-in to check-out and helping create unforgettable stays.
What You'll Do
- Welcome guests with a warm and professional approach
- Manage check-ins, check-outs and reservations
- Handle guest enquiries, phone calls and emails
- Process payments and maintain accurate records
- Promote the hotel's facilities, dining and guest experiences
- Work closely with Housekeeping and other departments to ensure outstanding service
What We're Looking For
- Previous hospitality or customer service experience
- Excellent communication and organisational skills
- Friendly, professional and guest-focused attitude
- Comfortable using computer systems
- Hotel reception experience is an advantage but not essential
Why Join Us?
- Be part of a newly refurbished luxury castle hotel
- Excellent training and career development
- Discounted hotel stays and food & beverage across the 7H Portfolio
- Pension scheme
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail & gym discounts
- One celebratory day off each year
Job Type: Full-time, PermanentPay: £12.71 per hour
Apply today and become part of the team delivering exceptional hospitality at Dalhousie Castle.
Pay: £12.71 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Application question(s):
- Do you good computer skills?
Experience:
- Reception: 1 year (required)
Location:
- Bonnyrigg, Midlothian (preferred)
Work Location: On the road
