Work base: Coed Pella, Colwyn Bay
If you are interested in a career in business support and administration, this is an excellent opportunity to gain experience within Social Care Support Services, working as part of the Multi-Agency Safeguarding Hub (MASH) team.
MASH is a fast-paced, multi-agency service that helps ensure safeguarding information is shared effectively to support children, young people and adults. As the service continues to develop and expand, this is an exciting opportunity to join a growing team and contribute to safeguarding outcomes for some of the most vulnerable members of our community.
As a Business Support Officer, you will play an important role in supporting the smooth day-to-day operation of the team. Working alongside social care professionals, health services, police and other partner agencies, you will gain valuable insight into multi-agency safeguarding processes and the vital role effective business support plays in protecting children and adults at risk.
Your work will include coordinating meetings, preparing and distributing information, taking minutes, maintaining accurate records and data systems, monitoring shared inboxes, and providing administrative support to help ensure safeguarding processes run efficiently.
Full training and support will be provided, including developing confidence and skills in minute-taking, information management and the use of relevant systems. The role offers an excellent opportunity to develop professional skills within a supportive team environment, with exposure to a wide range of safeguarding and social care functions.
This role would suit someone who is highly organised, adaptable and able to manage competing priorities. You will need excellent attention to detail, strong communication skills, a high level of integrity, and the ability to remain calm and professional when working in a busy environment where confidentiality is essential.
This is a rewarding opportunity for someone who wants to make a real difference behind the scenes by supporting services that help safeguard and improve the lives of children, young people and adults across Conwy.
Manager details for informal discussion: Samantha Shields, Team Manager ( [email protected] / 01492576553)
Welsh Language Skills : The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Conwy is committed to safeguarding. Qualifications and references will be verified.
Click here to discover the benefits of joining Team Conwy.
Learn more about our recruitment process by visiting our Recruitment Process Page
We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.
Mae’r ffurflen hon ar gael yn Gymraeg hefyd.
