Job Overview
We are seeking a reliable and organised Part Time Service Administrator to join our team. This role involves providing essential administrative support within our service department, ensuring smooth communication and efficient processing of client requests. The ideal candidate will possess strong organisational skills, be proficient in various computer applications, and have previous experience in an administrative or clerical capacity. This position offers flexible hours suitable for individuals seeking part-time employment with opportunities to develop their skills in a professional environment.
Responsibilities
- Manage incoming calls with professional phone etiquette, directing enquiries appropriately
- Assist with scheduling service appointments and maintaining appointment calendars
- Enter data accurately into our systems using data entry skills and organisational tools
- Prepare and process documents using Microsoft Office and Google Workspace applications
- Maintain and update client records using QuickBooks and other relevant software programmes
- Support the team with general administrative tasks such as filing, photocopying, and correspondence
- Ensure all customer interactions are handled courteously and efficiently to uphold high standards of service
- Assist with invoicing, billing, and other financial documentation as required
Requirements
- Proven office experience or administrative background with clerical responsibilities
- Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Gmail, Drive)
- Experience with QuickBooks or similar accounting software is desirable
- Excellent organisational skills with the ability to prioritise tasks effectively
- Good typing speed and accuracy for data entry tasks
- Demonstrable phone etiquette and communication skills
- Ability to work independently whilst maintaining attention to detail
- Previous experience in a customer service environment is advantageous
This role is ideal for organised individuals seeking part-time work who are eager to contribute to a professional team while developing their administrative expertise.
Pay: £14.00-£14.42 per hour
Benefits:
- Casual dress
- Company pension
- Free parking
- Work from home
Work Location: In person
