Overview
We are seeking a dedicated and enthusiastic Counter Assistant to join our team. This role is essential in providing excellent customer service and support within our establishment. The ideal candidate will have a strong focus on patient care, ensuring that all customers receive the assistance they need in a friendly and efficient manner.
Duties
- Greet customers warmly and assist them with their inquiries.
- Process transactions accurately and efficiently at the counter.
- Provide information about products and services, including medication administration when applicable.
- Maintain a clean and organised workspace to ensure a welcoming environment for customers.
- Collaborate with pharmacy technicians to ensure proper handling of medications and patient care.
- Assist in managing inventory levels, including restocking shelves as necessary.
- Address customer concerns or complaints promptly and professionally.
Experience
- Previous experience in a customer service role is preferred, particularly in a healthcare or pharmacy setting.
- Familiarity with patient care practices is highly advantageous.
- Experience as a pharmacy technician or knowledge of medication administration will be considered an asset.
- Strong communication skills, both verbal and written, are essential for effective interaction with customers and team members.
- A commitment to providing exceptional service and maintaining high standards of professionalism.
If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply for this rewarding position as a Counter Assistant.
Job Type: Part-time
Expected hours: 25.0 per week
Ability to commute/relocate:
- London SE3: reliably commute or plan to relocate before starting work (preferred)
Education:
- Certificate of Higher Education (preferred)
Language:
Work Location: In person
