Why Join Nevaeh Homes?
- Be part of a growing organisation
- Opportunity to shape and lead a new service from the ground up
- Work within a supportive, values-driven leadership team
- Play a key role in driving quality, standards, and outcomes for young people
- Make a meaningful and lasting difference in young people’s lives
Job Summary
We are seeking a committed, experienced, and compassionate House Supervisor to join our supported accommodation service for young people aged 16 to 18+.
As a House Supervisor, you will take a lead role in the day-to-day running of the home, ensuring high standards of support, compliance, and safeguarding.
You will provide leadership to the staff team, oversee logs and recording, and ensure that young people receive consistent, high-quality support that promotes independence and positive outcomes.
This role includes management responsibilities, including staff supervision, audits, quality assurance, and participation in the on-call rota.
You will work closely with management to ensure the service is safe, effective, and well-led.
Our homes are staffed up to 24 hours per day, and this role includes shift work, evenings, weekends, sleep-ins, and on-call duties.
Key Responsibilities Leadership & Oversight
- Lead the day-to-day running of the home, ensuring a safe, structured, and nurturing environment
- Provide clear direction and guidance to Support Workers on shift
- Promote a positive, accountable, and young person-centred team culture
- Act as a role model in practice, professionalism, and conduct
Safeguarding & Practice
- Ensure safeguarding procedures are consistently followed and concerns are escalated appropriately
- Oversee the implementation and quality of placement plans, risk assessments, and support strategies
- Support staff in managing behaviours of concern using de-escalation and trauma-informed approaches
- Ensure all practice is aligned with organisational policies and regulatory standards
Supervision & Staff Development
- Conduct regular supervisions with staff, ensuring performance, wellbeing, and development are effectively supported
- Identify training needs and contribute to workforce development
- Provide ongoing feedback, guidance, and support to improve practice and recording
Audits & Quality Assurance
- Complete regular audits of support records, incidents, risk assessments, and daily logs
- Ensure records are accurate, up-to-date, and reflective of the support provided
- Identify areas for improvement and implement actions to drive quality and compliance
- Support management with inspection readiness and continuous improvement
Young People Support
- Provide high-quality, individualised support to young people in line with their placement plans
- Support young people in developing independence, life skills, and emotional resilience
- Promote engagement in education, training, and employment
- Build positive, trusting relationships with young people
- Support preparation for independent living and transitions
Communication & Multi-Agency Working
- Liaise effectively with social workers, external professionals, and families (where appropriate)
- Ensure clear and professional communication across the team
- Contribute to meetings, reviews, and planning processes
On-Call & Operational Duties
- Participate in the on-call rota, providing guidance and decision-making support out of hours
- Respond to incidents and support staff in managing complex situations
- Ensure safe staffing levels and support rota coordination where required
Skills & Experience
- Minimum age: 21 years old (regulatory requirement)
- Significant experience working with children or young people (essential)
- Experience in a senior or leadership role (desirable)
- Strong knowledge of safeguarding and child protection procedures
- Experience working with challenging behaviours (essential)
- Experience with exploitation (CSE/ CCE) (highly desirable)
- Excellent communication and leadership skills
- Ability to lead shifts confidently and make sound decisions under pressure
- Strong organisational skills and attention to detail
- Competent IT skills for recording and reporting
- Full UK driving licence (desirable)
- Empathy, resilience, and a proactive approach
Qualifications & Training
- QCF/NVQ Level 3 or 4 in Health & Social Care (Children) or relevant qualification (or willingness to complete)
- Mandatory training provided, including:
- Safeguarding
- Child Sexual & Criminal Exploitation
- Professional Boundaries
- Behaviour Support / Intervention Training
Working Conditions
- Full-time position (36 hours per week)- Monday – Friday, 9.00am -3.00pm shift and one of those days a double shift 9am-9pm.
- Shift work including evenings, weekends, and bank holidays
- Sleep-ins required
- Participation in on-call rota
- Flexibility to work across different homes if required
- Additional hours may be required to meet service needs
- Enhanced DBS required prior to employment
Our Recruitment Process
Our recruitment process consists of two stages to ensure we select the right people for our team.
Stage 1: A competency-based interview conducted via Microsoft Teams, where you will be asked a range of questions relating to your experience, values and approach to supporting children and young people.
Stage 2: Candidates who are successful at Stage 1 will be invited to complete a practical assessment, either at our Head Office or via Microsoft Teams where appropriate. This stage is designed to assess your practical skills, professional judgement, written communication, recording standards and ability to respond effectively to realistic workplace situations.
Application Questions
- Do you have a CLEAR Enhanced DBS?
- Are you on the DBS Update Service?
Experience Required
- Minimum 2 year experience working with children/young people (essential)
Work Authorisation
- Must have the right to work in the United Kingdom
Pay: £26,618.00 per year
Application question(s):
- Do you have experience leading shifts or supervising staff? Please briefly outline your responsibilities
- Do you have experience completing or updating risk assessments?
- Have you managed incidents such as missing episodes or exploitation risks?
- Have you completed audits (e.g. logs, incidents, risk assessments)?
- Are you confident making decisions independently out of hours?
- Are you able to build positive, trusting relationships with young people?
- Do you have a good understanding of professional boundaries?
- Do you have experience ensuring compliance with organisational policies and standards?
Experience:
- working with young people in a similar setting: 2 years (required)
Licence/Certification:
- Level 3 or 4 in Health & Social Care (Children) or similar? (preferred)
Work Location: In person
