Responsible for: Deliveries to shops and customers
Report to: Logistic Manager
Shifts from 2am, averaging 6 hours per shift.
Part time position 4 days a week with possibility for overtime
Overall Purpose and scope of the job:
To safely deliver all products and goods ordered to Blackbird shops and wholesale customers on a specified route, ensuring the required standards and quality is always met.
Key Objectives:
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Carry out daily vehicle safety checks
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To know all the customer delivery details and requirements to enable more flexibility on routes to be achieved
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Ensure vehicle and stock is fully secured when not in attendance
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To know and be familiar with the full range of products and to have an understanding of the different quality aspects visually.
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To ensure all our customers receive an amazing delivery service every time
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Keeping accurate records of deliveries, mileage, and fuel, and submitting documentation to management
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Sort out deliveries at CPU accurately ready for dispatch to customers
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Check delivery notes and ensure 100% accuracy
Key Responsibilities and Activities
General Operational duties:
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To ensure that all finished products are present, ready for delivery and of the required standard
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To know and be familiar with the Delivery Schedules, Customer Lists and Customer Requirements
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To report for all shifts as stipulated on the rota.
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Using navigation tools and considering factors like traffic and roadblocks to plan the most efficient route
Communication:
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To inform the Logistics Manager and customer of any deliverable product shortages and quality issues both before and throughout the shift
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Communicate any issues with vehicles, products or deliveries immediately to line manager
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To ensure safe and correct usage of Bluetooth equipment, keeping it in working order
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Communicate any incidents or accidents no matter how minor to line manager, including any parking offences or tickets
Standards:
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As a representative of the company to our clients the driver must wear the correct uniform to the correct standard at all times
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To ensure all areas within the vehicle are kept clean and tidy
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Ensure vehicle is washed on a minimum bi-weekly basis
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Conduct daily vehicle check, ensuring standards are maintained for fuel levels, tyre pressure and tread.
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Carry out basic maintenance of vehicle adhering to Paul standards
Product Quality & Packaging:
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To load confectionary items in a safe and secure way ensuring no damage to products
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Responsible for actual load of vehicle, ensuring it is safe and secure before leaving the bakery
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Ensure correct temperature storage of frozen, ambient and chilled products
Health & Safety:
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To work cleanly, safely and hygienically at all times.
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To wear the company uniform and maintain the highest level of personal hygiene.
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To ensure all areas within your section are kept clean, tidy and organized and left accordingly at the end of each shift.
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To ensure that all proper hygienic procedures are followed, with regular cleaning of taps, sinks, worktops, delivery crates and machinery
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To keep the interior and exterior of the vans clean at all times.
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To date all products and ensure all products are rotated correctly where appropriate.
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To report all accidents to the Logistics Manager
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To comply with all legislation regarding the health and safety of food hygiene.
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To report all faulty equipment and machinery to the Logistics Manager.
Teamwork:
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To be an active team member and to help colleagues, as and when necessary
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Attend team meetings as required
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Take responsibility for own timekeeping, be at work on time on all occasions as stipulated on the rota
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Helpful without being asked, cooperative and friendly and willingness to try new ideas
A Portrait of a Blackbird Person – the behaviour we expect
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Good Communication – Smiling, always friendly, use polite tone of voice, ask questions
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Attitude and behaviour – showing passion, energy, speed, and have a can-do attitude, flexibility
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Teamwork – one team – helping others, showing respect, having good product knowledge, working to high standards, and quality focused
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Customer Service – Customer focused, thinking of their needs, listens to them
Additional Responsibilities
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To carry out additional driving duties as and when required by the Logistics Manager
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To transfer goods and packaging from shops and support office as and when required
Skill and Technical Requirements
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Must have a UK drivers licence (ideally category B entitlement)
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Ideally 3 years driving experience in the UK in 3.5 tonne or larger
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For insurance purposes must be over 25 years of age
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Reasonable working knowledge of Greater London Street routes
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Able to read maps an advantage
Personal Profile
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To communicate in an honest and open manner
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Neat and tidy appearance
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Good level of spoken English
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Flexible in terms of availability and shift patterns
