Purpose of role:
To provide fleet administration support to Account Managers in a smooth, orderly, and timely manner.
Key Responsibilities:
- Proactive day to day assistance to Account Managers
- Liaising with dealers, suppliers, and clients utilising online platforms, telephone and email
- Arrange and manage service, maintenance, repair and hire vehicle bookings for drivers as required
- Communicating professionally with drivers, contacts, suppliers and colleagues at all times
- Continually focusing on delivering excellent customer service, ownership of work, managing priorities and meeting deadlines set by Account Managers
- Maintaining databases, ensuring they are kept up to date and accurate when dealing with any enquiry and cleanse the information as required
- Liaise with other colleagues in regards to issues arising on a daily basis and interface with other departments as required
- Type and prepare documents, reports, and correspondence
- Answer phone calls and direct them to the appropriate personnel with professionalism and excellent phone etiquette
- Provide general administrative support such as filing, photocopying, and organising documents
- Assist with office organisation and maintenance
- Attend training and development as required
- To be conversant and comply with all Health, Safety, and Environmental requirements published by the company
- To operate in a safe and responsible manner at all times
Experience:
- Previous experience in an administrative role is preferred
- Strong organisational skills with the ability to prioritise tasks effectively
- Proficient in computer skills, including Microsoft Office Suite (Outlook,Word, Excel)
- Excellent verbal and written communication skills
- Attention to detail and accuracy in data entry and document preparation
- Ability to handle confidential information with discretion
- Ability to work on own initiative and work unsupervised
- Customer/Supplier relationship experience
- Excellent time management skills
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary will be dependent on previous experience.
Hours: 37.5 hrs per week Monday to Friday
Applicants to reply with current CV and covering letter/email to Andy Reed at [email protected]
Reference ID: IFM Admin
Expected start date: August/September 2026
Job Type: Full-time
Pay: £25,000.00-£26,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
