About Us
Founded in 1905, Stollers is a fifth-generation family run furniture store based in South Cumbria. We are one of the UK’s largest independent furniture and interiors retailers. We’ve built strong, long-lasting relationships with our customers and are proud of the friendly, high-quality service we provide.
The Role
We are looking for a friendly, motivated and professional Furniture Sales Advisor to join our busy showroom. The role involves selling a wide range of furniture including sofas, beds, mattresses, living and dining furniture, lighting and home accessories.
You will receive ongoing training to help you build strong product knowledge, from how items are made to how customers should care for them. There is also opportunities to do training across Europe with certain manufacturers.
As a Sales Advisor, you are often the first person our customers meet. We are looking for someone who represents Stollers well and always puts the customer first. You will be involved in the full sales process – welcoming customers, helping them find the right products, completing orders and following up after delivery.
Previous sales experience is preferred. Full training will be provided.
(This role offers a basic wage plus uncapped commission. Based on a full-time role of 37.5 hours per week, potential yearly earnings can exceed £40,000.)
Skills
· The ability to communicate with customers in a friendly and approachable manner
· A commitment to deliver the highest levels of customer service
· An enthusiasm for the product and a willingness to expand your product knowledge at every opportunity
· Must be proactive and demonstrate initiative, working effectively in both a small team and independently
· Must be able to embrace change to meet both customer and business needs
· Some IT knowledge - training of our system will be provided
Key Responsibilities
· Evaluate customer needs - helping them make informed decisions and exceed their expectations
· Take deposits, payments and ensure all sales documentation is accurate and complete
· Ensure all communication with customers, both verbal and written, in carried out in a professional, accurate and a timely manner
· Adhere to all company, health and safety and GDPR policies
· Manage and maintain a clean, tidy and organised showroom
· Answer telephone enquiries on the shop floor
· Undergo product training when required
Why Stollers?
· Competitive pay - The start rate is the basic pay per year with commission being paid when items you sell are delivered to the customer.
· Emphasis on a good work life balance
· Discount on furniture and accessories throughout the store
· Discount in our Restaurant 1905
· Days off over Christmas and New year.
· Pension Contribution
· Access to services to support staff wellbeing - incl. Employee Assistance Programme with confidential support
· Access to our HR platform offering discounts on health memberships, well known brands and services, voucher cards and more
· Potential to develop skills, diversify and further your career
· Free parking on site
Job Type: Full-time
Pay: £24,784.50-£40,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
Education:
- GCSE or equivalent (required)
Experience:
- Retail Sales: 2 years (preferred)
Location:
- Barrow-In-Furness LA14 5UN (preferred)
Work Location: In person
