UK Remote
£45,000 - £50,000
a { text-decoration: none; color: #464feb; }tr th, tr td { border: 1px solid #e6e6e6; }tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; }tr th, tr td { border: 1px solid #e6e6e6; }tr th { background-color: #f5f5f5; }
a { text-decoration: none; color: #464feb; }tr th, tr td { border: 1px solid #e6e6e6; }tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; }tr th, tr td { border: 1px solid #e6e6e6; }tr th { background-color: #f5f5f5; }
Do you have experience delivering software implementation projects, consultancy, or customer-facing technology solutions?
Join Tribal and help colleges, universities and training providers transform the way they manage the student journey. As a Professional Services Consultant, you'll work directly with customers to implement and optimise our market-leading EBS Student Information System, providing consultancy, training and strategic guidance to help institutions achieve their goals.
If you enjoy combining project delivery, customer engagement, problem solving and technology, this could be an excellent next step in your career.
Why Join Tribal?
Fully remote role with occasional customer travel
Opportunity to work with education providers across the UK and beyond
Up to 8 weeks overseas working per year
Private Medical Insurance and Health Cash Plan
Flexible working options that support work-life balance
Buy and sell annual leave scheme
Ongoing learning and development opportunities
Volunteer days and employee recognition programmes
The opportunity to become an expert in a leading Student Information System used across the education sector
About Tribal
Tribal is a global EdTech organisation providing innovative software solutions that support education providers worldwide. Our mission is to develop and deliver technology that helps institutions support learners, improve operational efficiency and achieve exceptional educational outcomes.
EBS is a flexible, modular Student Information System (SIS) used by Further Education, Higher Education and vocational training organisations. It enables institutions to manage student information, streamline processes and improve engagement through a single, integrated platform.
The Role
As a Professional Services Consultant, you'll partner with customers throughout their EBS journey, helping them realise the full value of their investment.
You'll lead and support software implementation projects, deliver consultancy and training services, share best practice and build strong relationships with customers. You'll work closely with institutions to understand their objectives, recommend solutions and help them improve processes that directly impact staff and learners.
No two days are the same. You could be:
Delivering customer workshops and training sessions
Leading software implementation projects
Advising customers on best practice and process improvement
Developing project plans and managing key deliverables
Supporting product adoption and customer success
Resolving customer challenges and providing expert guidance
Contributing to discovery sessions, demonstrations and pre-sales activities
The work you do will directly help education providers improve the student experience, increase efficiency and make better use of technology to support learners.
This is a remote role with occasional travel for customer workshops, project activities and meetings.
What We're Looking For
We're keen to hear from people who have experience in some or all of the following areas:
Delivering software implementation, consultancy or transformation projects
Building strong customer and stakeholder relationships
Understanding business requirements and translating them into practical solutions
Delivering training, workshops or advisory services
Managing multiple priorities and working independently
Problem solving and resolving customer issues in a proactive way
Working in customer-facing roles within technology or software environments
Nice to Have
Experience using Tribal EBS
Experience working with a Student Information System (SIS), ERP, CRM or other complex business software platform
Experience working within Further Education, Higher Education or vocational training
Understanding of student lifecycle processes and the challenges faced by education providers
Don't worry if you haven't used EBS before. We welcome applications from candidates with experience implementing, supporting or consulting on other software solutions, and full product training will be provided.
What Can Tribal Offer You?
We offer a range of benefits designed to support your wellbeing and career development, including:
Health Cash Plan
Private Medical Insurance
Employee Assistance Programme
Enhanced parental leave
Buy and sell holiday scheme
Up to 8 weeks overseas working per year
Access to e-learning and professional development opportunities
Volunteer days
Achievers reward and recognition platform
We are proud to be certified as a Family Inclusive Workplace through Working Families, recognising our commitment to helping employees balance work and personal responsibilities. We actively support flexible working arrangements and encourage candidates to discuss any flexibility requirements with us during the recruitment process.
As an equal opportunity employer, Tribal celebrates diversity and is committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and are particularly keen to hear from groups currently underrepresented within the technology sector.
Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.
AI IN RECRUITMENT AND SELECTION
We understand many people use AI tools to help with their applications and we’re comfortable with that when used responsibly. What matters to us is honesty. Please don’t use AI to misrepresent your skills or experience, as it affects fairness and may lead us to withdraw your application. We value authenticity and want to get to know the real you. Please note that all of our formal interviews will be carried out with a strict ‘camera on’ policy and you will be asked to verify your identity as part of the formal interview process.
Display Advert Details
Yes
No
Company
Source
