County Insurance Services provide an extensive range of bespoke insurance policies for private clients and businesses throughout the UK. Our specialisms include farming, rural business and thatch/period listed houses. We’ve been providing insurance to the rural community for over 40 years. We pride ourselves on building long-term relationships with both our clients and our colleagues.
We are looking for continued growth and are currently seeking a skilled and experienced Team Manager to join our independent and family run insurance brokerage. This role is a vital part in providing exceptional customer service and to ensure the smooth running of the staffing resources within the farm and business teams.
Key Responsibilities:
- Support the Managing Director & Sales Director to ensure the smooth running of the staffing resources within the business and farm departments
- Supervise, manage and motivate team members to create a client centric service offering within a successful & collaborative working environment
- Promoting accountability, innovation and positivity within the teams
- Inspire the team to achieve company goals and monitor & report on agreed service standards
- Ensure customer service standards remain high and continually look for ways to improve.
- Responsible for the delivery of the team’s new business quotations, renewal issues, midterm adjustments and cancellations in a timely manner ensuring the right resources are available to enable the business to perform
Requirements:
- GCSE Grade C/4 and above, English & Maths
- To already hold Cert CII accreditation or complete it within 2 years of joining County (through a fully funded apprenticeship scheme or self study)
- At least 2 years team leading/management experience, ideally in commercial insurance or potentially in personal insurance
- Solve business issues by developing an expert knowledge of processes and best practices, as well as process improvement
- Ability to handle multiple tasks at one time and prioritise in a fast-paced working environment
- Applicants should be highly self-motivated with the ability to work independently and as part of a team
- Excellent interpersonal and communication skills, with the ability to build rapport quickly
Our team of highly qualified staff are dedicated to providing a personal, friendly service to clients, becoming their insurance advocates. We empower our members of staff with the necessary skills & qualifications to be able to deliver this by offering regular training opportunities, funding for qualifications and access to some specialist industry courses.
We offer a competitive salary, comprehensive benefits package and opportunities for professional growth & development. If you are a motivated Manager with a passion for team leadership and organisation we encourage you to apply.
We are an equal opportunity employer and real Living Wage & Living Pensions Providers. We welcome applicants from all backgrounds.”
Job Types: Permanent, Full-time
Pay: £40,000.00-£47,500.00 per year
Benefits:
- Bereavement leave
- Company events
- Company pension
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Work from home
Ability to commute/relocate:
- Kidlington OX5 1LQ: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Team management: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Kidlington OX5 1LQ
