Contracts Manager
Location: London & Surrounding Areas (including Canary Wharf Group Estate)
Company: Helix Technical Services Ltd (Part of Lyonhart Holdings Limited)
Job Type: Full-time, Permanent
About Us
Helix Technical Services Ltd is a fast-growing commercial, retail electrical, mechanical and facilities maintenance contractor operating across London. We pride ourselves on extreme operational efficiency, digital platform automations, and an uncompromising "over-communication" strategy with our clients.
Role Purpose
We are seeking an assertive, driven Contracts Manager to oversee projects from initial hand-off to final invoice validation. This role bridges the gap between field engineers and office operations, ensuring projects are delivered safely, on time, and within budget while holding field staff strictly accountable to group processes.
Key Responsibilities
* Project Delivery & Quality Control: Manage commercial and retail contracts end-to-end, conducting site visits to audit engineer behaviour, workmanship, and efficiency.
* Proactive Client Care: Execute our "over-communication" strategy—ensuring clients are updated at every key milestone (materials ordered, plant secured, dates locked, or unpreventable schedule changes). No client should ever have to chase for an update.
* Resource & Supply Chain Coordination: Ensure all materials, specialist tools, and plant hire (e.g., cherry pickers) are secured and on-site prior to the arrival of engineers.
* Technical Compliance & Safety: Author job-specific RAMS, secure necessary site permits, and review SafetyCulture reports and EasyCert electrical certificates for 100% accuracy within 24 hours of job completion.
* Commercial Liaison: Support the management team as a reliable point of contact for high-profile works, including within the Canary Wharf Group estate.
* Financial Control: Monitor job costs, variations, and labour hours to protect profit margins, collaborating with the finance team to validate subcontractor and supplier invoices.
Requirements & Experience
* Proven experience as a Contracts Manager, contract assistant manager or Project Manager within the commercial electrical/mechanical or facilities management sector.
* Strong technical background in electrical or mechanical installations is highly advantageous(18th Edition / City & Guilds).
* Tech-savvy with experience or a strong willingness to master modern digital management platforms (monday.com, ServiceM8, and SafetyCulture).
* IOSH or NEBOSH Managing Safely certificate.
* Assertive leadership style with a strict, proactive approach to accountability and systems.
* Excellent communication skills—fluent written and spoken British English is essential.
Pay: £45,000.00-£60,000.00 per year
Work Location: In person
