Job Overview
We are seeking a dedicated and detail-oriented Service Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service while managing various administrative tasks. This position requires a strong understanding of vehicle parts and repair, as well as proficiency in data entry and customer interactions.
Responsibilities
- Manage incoming service requests and coordinate with technicians to ensure timely responses.
- Maintain accurate records of service activities, including data entry.
- Inventory management.
- Provide excellent customer service by addressing inquiries and resolving issues related to service requests.
- Support the team in maintaining a clean and organised work environment, including the management of tools and equipment.
Requirements
- Previous experience in a similar administrative role, preferably within a car dealership or automotive service environment.
- Proficiency in data entry with strong attention to detail.
- Strong customer service skills with the ability to communicate effectively with clients and team members.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
If you are passionate about delivering exceptional service and possess the skills outlined above, we encourage you to apply for this exciting opportunity as a Service Administrator.
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Experience:
- Parts Management: 1 year (preferred)
Work Location: In person
