Are you dedicated, hardworking, and ready to play a key role in delivering outstanding customer support? A full-time, permanent Warehouse Assistant position is available at Jersey Electricity to join our proactive, customer-focused team.
If providing outstanding customer experience comes naturally to you, and you like working for a respected and established company, Jersey Electricity is the perfect place for you.
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Accurate Recording: Handle goods inwards and outwards with precision.
- Customer Service: Deliver exceptional customer experiences consistently.
- Documentation: Ensure all tasks are carried out and documented as the need arises.
- Health & Safety: Follow and communicate H&S guidelines to non-stores staff and visitors.
- Inventory Management: Receive, securely store, and issue goods while maintaining inventory systems accurately.
- Stock Replenishment: Keep shop stocks well-supplied.
- Teamwork: Work as part of a team to deliver efficient and effective service.
- Service Levels: Maintain agreed service levels for the Retail business.
- Professionalism: Adhere to stores policies and procedures at all times.
- Customer Collection Desk: Provide customers with an exceptional experience.
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Ability to perform physically demanding tasks.
- Knowledge and experience of store keeping or a willingness to learn.
- Understanding or willingness to learn stock control and electronic inventory management systems.
- Strong organisational and planning skills.
- Excellent verbal and written communication skills.
- Effective problem-solving and decision-making skills.
- A dedication to providing outstanding customer service.
- Ability to work efficiently under pressure
Education and Experience
Essential:
- Educated to ‘GCSE’ level
- Outstanding customer service skills
- Physically fit
Desirable:
- Working knowledge of stock control and inventory systems
- Previous experience working in a stores or similar environment
- Health & Safety training
- Medium goods driving licence
- Counterbalance Forklift licence (Training will be provided)
- VNA Forklift licence (Training will be provided)
Jersey Electricity provides excellent benefits, catered towards financial, physical and mental wellbeing. Starting with private medical insurance, discounted electricity rates, discounts within our Powerhouse shop, subsidies on EVs, gym memberships, on-site Mental Health First Aiders, organised sports and activities groups.
We offer competitive salaries combined with an attractive pension. We are family-friendly and strive to give you a life work blend to both love your job, do excellent work and spend important time with your family and friends. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.
Jersey Electricity’s purpose is to ‘enable life’s essentials’ by providing the people of Jersey with secure, reliable, affordable, and sustainable electricity today and long into the future.
Jersey Electricity’s Vision:
Jersey Electricity’s vision is to “inspire a Zero-Carbon future” by being the energy partner of choice whilst working to six strategy pillars of that vision:
JE 6 strategic pillars:
1. Digital Enhancement and Innovation – over the next 3 years JE will continue to develop robust and scalable digital platforms, seeking innovation in smart enabled technology and to, where appropriate, commercialise its innovation.
2. Customer –to increase JE’s customer experience maturity, to better understand customers’ existing and future needs and wants, as well as provide exceptional service around its offers.
3. Energy Sourcing and Supply – prepare for a new supply contract, considering transitional requirements, to reduce cost and market risks for customers as well as considering the future role of offshore wind in the energy mix.
4. Future Proof the JE Business Model – continue delivering good operational performance across all businesses within the Group. Ensuring JE delivers infrastructure requirements for today, and in readiness for the future, whilst creating resource capability and capacity for CNR delivery.
5. Island-wide Electrification and Decarbonization – continue to develop new products in heat and mobility which support the CNR, customers in energy efficiency and facilitate the development of solar and offshore wind propositions with the Government of Jersey.
6. Great Employer – continue to recruit and develop talent, improve JE climate and engagement in becoming the employer of choice in and beyond Jersey.
We are an engaged and focused workforce, committed to ensuring we “keep the lights on” across the island and explore new ways of providing energy and related services to islanders. Working at Jersey Electricity means you are part of an inclusive team of nearly 400 diverse employees across a number of business sectors from the distribution of energy to Retail and Commercial services.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. All disabled applicants who meet the minimum criteria for the role as set out in the role profile will be guaranteed an interview.
Whatever your role with us, you will find the support you need to develop in a long-term career and work with many long-serving employees to help us achieve our vision.
Being an employee of Jersey Electricity, you will:
- Share in the success of ground-breaking projects to electrify the island;
- Be part of a highly skilled and developing workforce;
- Participate in company-wide wellbeing initiatives;
- Develop both professionally and personally in a supportive environment;
- Benefit from a competitive rewards and compensation package;
- Help us develop our engaged, diverse and innovative workforce;
What our employees say:
“The employees, and the support from colleagues who I work with on a day to day basis, are helpful and friendly making it an attractive place to work”
“Great team with a manager who understands outside life and flexibility when needed”
“Real sense of purpose to enable life's essentials in Jersey - and real ability to make a difference to support a low carbon world”
“I think JE is a great place to work with fantastic people, variety of career opportunities , lots of challenges and great values”
“It’s a really good company to work for, highly recommended to anyone to join Jersey Electricity”
“It's a great team with some really kind people who will often go the extra mile. Also great to work somewhere that is so crucial to island life and knowing that if we do our jobs well it benefits everyone”
