Monster Group UK is looking for an experienced Quality Assurance & Compliance Coordinator to take ownership of quality and compliance activities across our diverse product range. This is a varied role for someone who has experience within quality assurance, product compliance or a similar technical environment and enjoys working collaboratively with suppliers and internal teams to maintain high standards and drive continuous improvement. You'll play a key role in ensuring our products and business remain compliant while identifying opportunities to improve quality, processes and supplier performance.
Please note: This is a fully office-based role at our York office (YO60 6PG). We're looking for someone who is based locally or within a comfortable commuting distance and is excited to work alongside a collaborative team where you'll build great relationships, make a real impact, and be part of our continued growth.
Who We Are
Monster Group is a fast-growing ecommerce retailer delivering a wide range of high-quality, value-driven products to customers worldwide. We’re powered by our core values: Fun+, Respect, Empowerment, and Forward-Thinking which shape how we work, collaborate, and serve our customers.
Passionate about innovation and continuous improvement, we’re committed to expanding our reach, enhancing our offerings, and creating exceptional experiences for shoppers around the globe.
Your Role
- Manage company compliance requirements including EPR, WEEE, CBAM, Packaging Waste Regulations, ESG, supplier due diligence and ethical compliance.
- Lead product compliance activities including REACH, RoHS, CE/UKCA requirements, Declarations of Conformity, Technical Files, Safety Data Sheets, product testing and certification.
- Ensure compliance documentation is accurate, complete and maintained.
- Work closely with suppliers to improve product quality and resolve compliance issues.
- Drive continual product improvements through supplier collaboration and data analysis.
- Investigate customer complaints, identify root causes and implement effective corrective actions.
- Monitor legislative changes and ensure business compliance with relevant UK and international regulations.
- Support continuous improvement of quality systems, processes and best practice across the business.
Skills We’re Looking For
- Previous experience in a quality assurance, compliance or technical role.
- Good understanding of product and company compliance requirements.
- Excellent attention to detail with a methodical approach.
- Strong analytical and problem-solving skills.
- Comfortable working with suppliers and challenging where necessary to achieve the right outcomes.
- Well organised, self-motivated and able to manage multiple priorities.
- Strong communication skills and a collaborative approach.
- Experience using Microsoft Excel.
Working Hours & Location
This is a full-time position, working 37.5 hours per week. Start times are flexible between 8:00am and 9:30am, with finish times between 4:00pm and 5:30pm, depending on your start time. You’ll have either a 30-minute or 1-hour lunch break each day.
The role is based on-site at our modern offices near York (YO60 6PG), five days a week. Due to our location, having your own transport is essential.
About Monster Group
At Monster Group, we’re dedicated to fostering a positive, inclusive workplace where everyone has the opportunity to succeed. We actively champion diversity and equal opportunity, creating a culture rooted in respect, collaboration, and innovation. We welcome applications from individuals of all backgrounds. Please note, applicants must have the legal right to work in the UK.
For us, work is more than just a job — it’s a place to grow, have fun, and make a meaningful impact. We’re committed to supporting your development, encouraging continuous learning, and empowering you to live our values every day.
In addition, we offer a competitive range of benefits designed to support you both professionally and personally:
Health & Financial Wellbeing
- Private Medical Cover through AXA, including access to the AXA Employee Assistance Programme.
- Mental Health First Aiders – here when you need someone to talk to.
- Group Life Assurance Plan – peace of mind for you and your loved ones.
- Long-Term Income Protection – because we’ve got your back for the long haul.
- Emergency Loans – support for life’s unexpected “Oh no!” moments.
- Enhanced Family Leave & Support – for growing families and navigating life’s sensitive moments.
Time Off That Truly Counts
- 25 days holiday + bank holidays.
- Up to 5 extra days for long service – one for each year with us.
- Birthday Lie-In – take a late start, long lunch, or early finish.
- Paid Volunteering Day – make a difference on Monster’s time.
- 30-minute lunch flex for our Head office based teams – start early or finish early, your choice.
- Dress Down FriYAYs for office teams – ease into the weekend in comfort.
- Stylish & Smart Dress Code – dress how you feel confident and professional.
- Warehouse team will be provided with Monster uniform within your first 3 months, so you can feel confident, comfortable and part of the crew.
Perks That Make Life Sweeter
- The Wisdom App – wellbeing tools right at your fingertips.
- Bright Exchange Discounts – shop 'til you drop with exclusive offers.
- Bike to Work Scheme – a healthier you, a greener planet.
- Free Parking at all our sites.
- Unlimited tea, coffee, and treats – including our legendary Orange Treat Bucket.
Culture & Celebration
- The Moscars – our very own Oscars-style celebration of excellence.
- Monster Mixers & Seasonal Socials – from festive parties to team get-togethers.
- Monster’s Monthly Wheel of Fortune – spin to win brilliant prizes.
- Warm Monster Welcome – free breakfast or lunch on your first day.
Please note: Some benefits (like private medical cover and the bike to work scheme) become available after your probation — we’ll walk you through everything during onboarding!
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Private dental insurance
- Private medical insurance
Ability to commute/relocate:
- York YO60 6PG: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
