Part Time Role: Minimum 16 hours / 2 days per week. More days available for the right candidate.
Job Summary
Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming presence will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth daily operations. Your proactive approach and positive attitude will help foster a friendly environment that encourages patient trust and satisfaction. This position offers an exciting opportunity to develop your administrative skills within a healthcare setting dedicated to quality care and community well-being.
Responsibilities
- Greet patients warmly and professionally, creating a positive first impression
- Schedule, confirm, and reschedule patient appointments efficiently using practice management software
- Manage patient check-in and check-out processes with accuracy and attention to detail
- Handle incoming calls, answer inquiries, and direct messages promptly
- Maintain organized patient records, insurance information, and billing documentation
- Coordinate with dental staff to ensure timely flow of patient care and appointment flow
- Assist with administrative tasks such as filing, data entry, and inventory management of office supplies
Skills
- Proven office experience with strong organizational skills
- Previous administrative experience in a healthcare or dental environment is highly desirable
- Excellent communication skills—friendly, clear, and professional in all interactions
- Ability to multitask effectively in a fast-paced setting while maintaining attention to detail
- Proficiency with office software such as Microsoft Office Suite or equivalent practice management systems
- Strong interpersonal skills to foster positive relationships with patients and team members
- Previous experience in dental appointment software is desirable but full training will be given.
This role is perfect for motivated individuals eager to contribute to a caring healthcare environment while honing their administrative expertise. We value energetic team players who thrive on delivering outstanding service and supporting our mission of promoting oral health in the community.
Pay: From £13.50 per hour
Benefits:
- Employee discount
- Free parking
Education:
- GCSE or equivalent (preferred)
Work Location: In person
