Junior Administrative Assistant
About Smartfits Installations Ltd
Smartfits Installations Ltd is a fast-growing, family-run business specialising in vehicle tracking, camera, and fleet management solutions across the UK. We support customers through both installation-only services and fully managed supply-and-install solutions, working with leading technology platforms and manufacturers.
We work with major national clients as well as businesses managing their own fleets, delivering professional, reliable, and scalable installation programmes nationwide.
Due to continued growth and an increasing number of national contracts, we are expanding our Operations team and are looking to recruit a proactive and organised individual to join our growing team as a Junior Administrative Assistant.
This role is ideal for someone looking to start or develop a career in administration. Full training will be provided, and we are looking for an enthusiastic individual with good IT skills, a willingness to learn, and a proactive approach to work.
This is a varied and fast-paced role supporting our Field Operation support team and Project coordinators with day-to-day administrative tasks. The successful candidate will play an important part in ensuring our processes run smoothly and efficiently.
The Role
You will be required to use Outlook, Excel, Word, and our bespoke booking system on a daily basis. Responsibilities will include:
- Assisting our Operations Lead with administrative tasks
- Allocate unassigned tickets to office staff in a timely and accurate manner
- Update and maintain our customer’s Portal’s to ensure job and engineer information is current
- Answer incoming phone calls and direct enquiries appropriately
- Assist with ad hoc administrative tasks and handle additional calls as required
- Maintaining accurate records and documentation
What We're Looking For
- A positive attitude and willingness to learn
- Good organisational skills and attention to detail
- Confident communication skills, both written and verbal
- A reasonable understanding of Microsoft Office, including Outlook, Word and Excel
- Ability to manage and prioritise tasks effectively
- Professional and reliable approach to work
- Previous administration or customer service experience is beneficial but not essential
- We welcome applications from candidates looking to start or develop their career in administration
What We Offer
- Full training and ongoing support
- Key role within a growing operations team
- Opportunity to develop operational skills
- Clear progression opportunities as the business grows
- Friendly, supportive, and collaborative working environment
- Stable, permanent position within a growing company
Why Join Smartfits?
- Be part of a growing business with national clients
- Play a vital role in the day-to-day success of our operations
- Work closely with engineers, operations teams, and leadership
- Gain hands-on operational experience in a fast-paced environment
- Grow your career as Smartfits continues to expand
To Apply
Please submit your CV via Indeed. Shortlisted candidates will be contacted to arrange an interview.
Job Type: Full-time
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Employee Assistance Programme
Work Location: In person
Pay: £26,500.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
Work Location: In person
