FDM is a global business and technology consultancy seeking a Project Manager (ServiceNow Transformation) to work for our client within the Finance sector. This is initially a 6 month contract with very good prospects to extend and will be a hybrid role that will be based in London.
Our client is seeking an experienced Project Manager to support a major ServiceNow transformation programme within a large financial services environment. The role will focus on delivering complex ServiceNow initiatives across ITSM, ITOM, Event Management, Now Assist, legacy process transformation, asset management and enterprise workflow modernisation.
The successful candidate will lead the end-to-end delivery of ServiceNow projects, helping to modernise legacy processes, improve operational visibility, reduce manual effort, enhance service management capability and drive greater value from the strategic ServiceNow platform. This will involve working closely with technology, operations, process, business and vendor stakeholders to define requirements, prioritise use cases, manage delivery plans and ensure successful adoption across the organisation.
This is a hands-on project management role suited to someone who understands large-scale technology transformation, has strong ServiceNow knowledge and is comfortable managing complex dependencies across multiple workstreams.
Responsibilities: