Job Title: Medical Receptionist
Accountable to: Reception Lead and Practice Manager
Hours: Part time
We are looking for an enthusiastic, friendly individual to expand our welcoming Reception team at Banbury Road Medical Centre.
This role offers an interesting and varied day covering all non-clinical areas within the practice, assisting patients with their health queries and liaising with clinicians. Experience isn't necessary, but the right candidate will be proactive, resourceful and have a passion to help people get the best from their healthcare team.
Our operating hours are Monday to Friday, from 08:00-18:30, with working hours split fairly among team members to cover. (Occasional Saturday mornings are also worked on a rota basis)
Main duties include but are not limited to:
· Answering incoming calls and actioning patient queries in line with practice protocols
· Managing prescription requests
· Dealing with Emails and Online Consultations using appropriate pathways
· Answering patient queries
· Scanning Documents and filing them electronically
· Preparing the surgery for opening and closing
· To undertake training as appropriate
· To undertake other administrative duties allocated by the Practice Manager, or Team Leaders as required
About Us
We are a GP practice with approximately 9,200 patients, a clinical team that includes 6 GPs, a Practice Nurse , Midwife, Physiotherapists, Phlebotomist and Clinical Pharmacists, supported by the Patient Services Team and Medical Secretary.
Located in the Summertown area of Oxford with a short walk from excellent bus routes. We are focused on the well-being of our staff and offer excellent mentorship, for the right candidate.
About You
· Friendly attitude
· Excellent IT skills
· Flexibility with working hours, and willingness to cover for other colleagues when needed is essential.
· Ability to work under pressure and the initiative to deal with unexpected or challenging situations.
· Understanding of GDPR
· Good sense of humour
This job description should be regarded only as a guideline, the duties required may be reviewed with the post holder in light of any changing circumstances.
If you have any questions or would like more information, please contact Meg Simpson (Practice Manager) on [email protected]
Job Types: Full-time, Permanent
Pay: Starting at £14.06 per hour
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Job Types: Part-time, Permanent
Pay: From £14.06 per hour
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Employee discount
- Free flu jabs
- Sick pay
- Store discount
- Transport links
Education:
- GCSE or equivalent (preferred)
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
