JOB OVERVIEW:
Hinton Pest Control Ltd are looking for candidates who are RSPH Level 2 qualified. 40 hours per week (with an unpaid break each day of 30 minutes) paid between £12.91 and £13.50 per hour, dependent on level of experience.
JOB PURPOSE:
Provision of pest and vermin control by visiting customers to make inspections and carrying out treatments. A Pest Control Technician’s primary purpose is to eliminate the infestation and put measures in place to minimise the risk of pests returning.
MAIN RESPONSIBILITIES:
Pest Control Service Delivery
- Establish effective working relationships with a variety of customers and partner with them on best practices to achieve integrated pest management.
- Organise and apply pesticides in accordance with label recommendations and comply with relevant legislation and CRRU UK Code of Best Practice.
- Inspect and record findings on customer premises on a routine basis in conjunction with service level agreement.
- Provide written reports on levels of pest infestation to determine the most effective solution to eradicate the pests
- Liaison with Environment Health Officers as required.
- As a point of contact responsible in supporting and maintaining the reputation of Hinton Pest Control Ltd.
- Ensure effective communication between administrative function and technical field-based staff on a regular basis.
Administration
- Accurately submit reports and other related paperwork as required at specified time intervals.
- Responsible for keeping on-site technical folders up to date.
Health & Safety
- Compliance with Health & Safety legislation.
- Effective use of Personal Protective Equipment (PPE).
- Attend training to develop relevant knowledge and skills.
Stock Control
- Receive stocks from stores department
- Utilize stocks for service delivery
- Secure stocks for service delivery
- Maintain accurate vehicle stock inventory
Customer Service
- Deliver a quality inspection, risk assessments, environmental risk assessments and treatment service to exceed customer expectation and specification.
- Be empathetic and supportive of customer phobias.
- Sell new and additional work as opportunities arise.
Company Vehicle Maintenance
- Ensure the Company vehicle is roadworthy, at all times.
- Ensure the Company vehicle is kept washed and clean, both inside and outside, as often as is necessary to maintain a smart, professional image.
General
- Must take full responsibility for your own Health and Safety
- Any Health and Safety issues must be reported to the management
- Wear uniform provided, be of smart appearance and polite to maintain a smart, professional image.
Other Responsibilities:
- To carry out any other tasks as the role requires commensurate with the pay and seniority of the role.
- At all times comply with company policies, procedures and instructions.
- Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so.
Education / Qualifications
Essential
- Read and write in English to a good standard
- RSPH Level 2 Pest Management
Experience
Essential
- Customer Service
- Ability to follow instruction
Desirable
- Knowledge of Risk Assessments / Environmental Assessments
Specific Skills / Knowledge
Essential
- Demonstrate excellent communication skills, both verbally and in writing with all levels of the organisation and external contacts.
- Ability to prioritise and work to tight deadlines in a seasonal environment.
- Effective time management skills.
- Full Clean UK driving licence.
Desirable
- An interest in nature and wildlife
- Experience in bird proofing
Personal Qualities
Essential
- To possess an excellent customer focused manner at all times.
- To be professional, polite and courteous when responding to all queries and requests for assistance from internal and external contacts, whether on the telephone, via email/letter or in person.
- Flexible and adaptable in terms of hours worked and duties undertaken.
- To be motivated and proactive.
- To be a forward thinker with a solution focused approach.
- To be sensitive and empathetic in distressing situations.
- To have the ability to work under pressure
- To be confident, assertive and resilient.
- Demonstrate commitment, integrity, initiative and judgement.
- Good timekeeping and reliable.
- The ability to work effectively and independently with minimal supervision.
In return, you will receive:
- Commitment to your learning & development, training events with CPD points managed by BPCA Registered scheme
- 20 days annual leave plus 8 days of Bank Holidays
- Pension and Life Assurance benefits
- No sales targets – opportunity to receive new sales commission of up to 5%
- No out of hours rota or on-call duties
- Company bonus and paid overtime available
- Company Vehicle with fuel card
- Company Phone
- Company Uniform
Our clients consist of domestic properties and commercial properties from schools to food producers therefore an Enhanced DBS check will be required.
Job Types: Full-time, Permanent
Pay: From £12.91 per hour
Benefits:
Experience:
- Pest Control: 1 year (required)
Licence/Certification:
- Driving Licence (required)
- Level 2 in Pest Management (required)
Work Location: In person
