Job Description
We are looking for a Sales & Partner Support Executive to join our team and look after a wide range of activities within the rental sector. This is both for tenants and landlords as well as managing relationships with lettings agents and assisting the BDM’s with appointment setting and other tasks.
The role will involve handling outbound and inbound calls, processing of applications, ensuring accurate and timely information is recorded on the CRM system as well as being a point of contact for queries and additional information by our clients.
Responsibilities
You will be required to undertake a wide range of activities and report on a weekly basis. The below is a summary only of the expected activities.
- Make outbound calls to lettings agents to set appointments to speak with a BDM
- Handle inbound calls and queries
- Process new applications, including obtaining missing information.
- Respond to queries from lettings agents, landlords and tenants
- First point of contact for claims notification
- Maintain accurate records of all client transactions within our CRM
- Manage the full life cycle for our clients
- Prepare reporting (internal and external)
- Assist the sales team with preparing information or making appointments as required.
- Other ad hoc duties as required from time to time
Requirements and Qualifications
- At least 2 years of experience in outbound calls and administration role, with a strong focus on client servicing and relationship building.
- Strong attention to detail and ability to work fast under limited supervision.
- Self-motivated with a results-driven approach.
- Aptitude to proactively engage with people of all levels.
- Interest and knowledge of property sector, in particularly rental markets, is desirable.
Pay: £13.00-£17.50 per hour
Expected hours: 37.5 per week
Benefits:
- Company events
- Company pension
Work Location: Remote
