With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year.
Join us, and you’ll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you’d expect to see in a city – and more. Tech at Heathrow isn’t typical – the scale and non-stop nature of our airport make it truly unique.
Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive, in an increasingly digital marketplace, as well as keeping Heathrow safe and secure.
Every day will test your skills and give you the opportunity to make your mark. We’re constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses.
It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a kind careers you won’t find anywhere else.
Join Heathrow as an IT Programme Lead in Strategy Execution, where you’ll play a pivotal role in shaping and executing the technology strategy that underpins the airport’s future. This role is central to ensuring that our IT capabilities evolve in line with business priorities, enabling Heathrow to deliver a world-class passenger experience and operational excellence.
As part of a collaborative and forward thinking team, you will drive alignment across IT functions, ensuring governance is robust, and deliver measurable progress against strategic goals. You’ll be instrumental in connecting strategy to execution, ensuring that every initiative contributes to Heathrow’s long term vision.
- Lead the execution and continuous evolution of the IT Strategy and IT Operating Model, ensuring alignment with business goals and priorities.
Own the governance, delivery and ongoing evolution of Grow IT and associated capability improvement initiatives.
Own and maintain the IT Capability Framework and IT Functional Plan, driving continuous improvement, capability development and alignment across IT priorities.
Partner with senior IT leaders and Enterprise Architecture to translate strategic objectives into actionable plans, measurable outcomes and investment priorities.
Create and maintain an integrated view of IT priorities, initiatives, dependencies, risks and key results across the function.
Support Functional Assurance activities on behalf of IT leadership, helping assess affordability, deliverability, capacity, organisational readiness and delivery risks.
Coordinate Strategic Business Planning activities across IT, ensuring alignment between departmental plans, strategic objectives, workforce planning, budget planning and transformation initiatives.
Develop funding assessments and business cases for strategic investments whilst building strong stakeholder alignment across IT and the wider business.
- Proven experience in IT strategy execution or enterprise-level planning within a complex organisation.
- Strong governance and delivery management skills, with the ability to track and report on measurable outcomes.
- Excellent stakeholder engagement and influencing skills across senior leadership levels.
- Analytical mindset with experience in assessing affordability, deliverability, and organisational readiness.
- Ability to manage cross-functional dependencies and integrate multiple planning inputs effectively.
- Coordinate inputs from ITLT to create a coherent view of IT priorities, activities and key results.
Ideal Skills
- Background in capability planning or strategic workforce planning.
- Experience in large-scale transformation or operating model implementation.
- Familiarity with IT assurance processes and risk management frameworks.
There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
