Job Summary
We are seeking a people focused, hostel receptionist to support our temporary accommodation manager across our council- contracted TA portfolio, housing close to 200 people across south Wales. This is a genuine stepping stone role, with lots of opportunity for career development.
Duties
- Support the TA manager across daily operations, covering a structured weekly schedule across all sites.
- Act as a visible, independent point of contact for residents and on site staff.
- Report issues and maintance needs promptly to TA manager.
- Support the development and implementation of policies and procedures related to temporary housing services
- Supervise staff members involved in accommodation management, providing guidance and support to ensure high performance
- Conduct regular inspections of properties to ensure safety, cleanliness, and compliance with regulations
- support with day to day tenant queries.
Experience
- Experience in housing, supported accommodation, hostel management or a similar operational role.
- Confident dealing with a variety of people and occasionally challenging situations, professionally.
- Full UK driving liscence is essential as you will need to travel between sites.
- Strong communication and observational skills.
Benefits
Free parking
Full time, stable role within a fast growing business.
Variety of work across different sites, working closely with the Temporary Accommodation Manager.
Pay: £24,000.00-£28,000.00 per year
Application question(s):
- Do you hold a full UK driving licence?
Work Location: In person
