Are you looking for your first role in the exciting world of fintech having already developed your relationship management skills?
LendingCrowd is a leading fintech business, shaping the way SMEs borrow money. Blending the latest cutting-edge technology with financial experience and backing, we have developed a scalable lending platform that provides an attractive alternative to the current limitations of business borrowing – we encourage people to think outside the bank!
Founded in 2014 and born out of Edinburgh’s vibrant and growing fintech scene, LendingCrowd has driven over £600m in lending to small businesses, including a significant share of lending to businesses in Scotland. LendingCrowd is positioned to become the trusted choice for SME financing, with a culture of ‘doing the right thing’ at the core of our purpose.
We actively encourage the generation and development of ideas from all team members to grow the business. We offer hybrid working and have our office in central Edinburgh.
The Role
As a key part of our scaling and growth, we have opened an exciting role within our Broker team for an enthusiastic, proactive Broker Account Manager. If you love the thought of doing deals and the thrill of making a difference to the lives of small businesses and their owners, this is the role for you. Your focus will be account managing a set of partners and driving their clients’ loan applications through our sales pipeline – you will be driving quality leads from partners and seeing these through from application to completion.
Responsibilities
- Managing a number of introducers (brokers) to drive more loan applications into the LendingCrowd sales pipeline
- Building, nurturing and maintaining relationships with a variety of brokers and business owners
- Maximising the pipeline of eligible applications passed to our Credit Team
- Act as the escalation point for assigned Sales Operations Executives
- Work closely with Sales Operations to resolve issues and maintain a strong broker experience
- Deliver against team targets for lending origination
- Pitching LendingCrowd and its proposition to partners and customers alike
- Working with the team to improve conversion rates across our partners
- Ensure that brokers and other related partners understand LendingCrowd’s product and platform and comply with our guidelines
- Liaising with our Credit Team to ensure the correct business information is presented with each loan application
- Maintaining accurate, compliant, up-to-date information on our CRM system
- Delivering performance metrics and review presentations/meetings with broker partners
Skills and Experience
We welcome applications from experienced account managers to this position. In terms of skills and experience, we would expect you to display:
- Experience in business-to-business account management, ideally in the financial services industry
- Track record of achieving and exceeding commercial targets
- Confidence and an outgoing, personable nature, with the ability to build and maintain rapport
- Excellent oral and written communication skills (phone, email, face-to-face)
- Analytical skills and the ability to understand and interpret data (e.g. conversion rates, efficiency improvements etc)
- A drive to achieve and exceed targets, getting a buzz from each deal completed
- High motivation, self-discipline and the ability to act in a professional manner
- Good organisational and time management skills
- Business acumen and ideally relevant university education
- Excellent attention to detail
- An ability to work under pressure and deliver in a time-sensitive manner
- Ability to work in a fast-paced, ever-changing environment
- A great team-working ethic
We sponsor team members through Chartered Banker Institute qualifications to ensure that they build a career at LendingCrowd beyond the role.
Come join us and be part of our success story! To apply for this role, email your CV to [email protected]
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Ability to commute/relocate:
- Edinburgh EH2 2JG: reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (required)
- Account management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Edinburgh EH2 2JG
