On-line Administrator
Rewards: Competitive salary + bonus + benefits
Working within our Key Accounts department, you will play a key role in supporting the sales of our motorcycle and bicycle accessories product range, providing excellent service to our key account customers while assisting with the day-to-day sales administration. This is a varied position requiring excellent organisation, attention to detail, and the ability to manage multiple priorities while delivering exceptional customer service.
The successful candidate will be proactive, well organised, and able to work both independently and collaboratively within the Key Accounts team. Strong communication skills and a positive, flexible approach are essential.
Key Responsibilities
- Provide administrative support to the Inside Sales Manager.
- Process customer orders received via email and the website accurately and efficiently.
- Produce daily sales reports, including end-of-day order reporting for key accounts and inside sales territories.
- Generate stock, sales, and performance reports as required.
- Answer incoming calls on the main telephone line alongside the Motorcycle Sales Support team.
- Support the wider Key Accounts team with daily administration and ad hoc tasks.
- Prepare documentation and organise customer visits when required.
- Distribute product information to online customers, including barcodes, ASINs, product content, specifications, and marketing materials.
- Monitor customer websites to ensure new products are listed correctly and proactively notify customers of any missing or inaccurate product information.
- Build and maintain strong relationships with key online customers, identifying opportunities to improve service levels and customer satisfaction.
Skills & Experience
The ideal candidate will demonstrate:
- Excellent organisational skills with exceptional attention to detail.
- The ability to prioritise workloads and meet deadlines in a fast-paced environment.
- Strong verbal and written communication skills, with the confidence to engage professionally with both customers and colleagues.
- A proactive, positive approach and the ability to work independently using their own initiative.
- Excellent teamwork skills and the ability to collaborate effectively across different departments.
- Strong analytical skills with the ability to interpret sales and stock data.
- A good working knowledge of Microsoft Office, particularly Outlook, Word, and Excel.
- A flexible attitude and willingness to adapt to changing business priorities.
- A resilient, customer-focused mindset with the ability to develop and maintain strong business relationships.
If you want to join an award winning and highly successful business and have the desire and ability to seize this exciting opportunity, download an application form today. All applications should be completed in full, accompanied by a covering letter detailing the reasons that you are applying.
Job Types: Full-time, Permanent
Pay: £25,000.00-£29,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Experience:
- administration: 1 year (preferred)
Work Location: In person
