Role Accountabilities
- Undertake all aspects of administration, filing and answering phones
- Prepare all vehicle paperwork required to meet auction deadlines
- Prepare vehicle document packs for customers
- Arrange and book collections for vehicles
- Process sales sheets
- Perform all administration duties related to customer service level agreements to ensure that agreed standards are met
- Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion and to all parties’ satisfaction as far as is reasonably practicable
- Escalate any complex issues to the relevant manager
- Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development
- Take on other responsibilities outside of normal role as required
- Take payments (cash handling, bank reconciliation)
- Assist live auctions
- Input vehicles into business system
Technical skills:
- Customer focused
- Quality of work / attention to detail
- Effective team player
- Multi-skilled
- Technical / IT Skills
- Excellent attention to detail
- Experience in a fast paced office environment
- Good communication skills
Current Working Hours:
Monday – 09:00 – 19:00
Tuesday – 09:00 – 17:00
Wednesday – 09:00 – 17:00
Thursday – 09:00 – 19:00
Friday – 09:00 – 17:00
Working hours may change based on sales program.
Bank Holidays are a normal working day so will need to either be booked as leave or worked.
Job Types: Permanent, Full-time
Pay: £26,500.00 per year
Benefits:
- Company pension
- On-site parking
Ability to commute/relocate:
- Rotherham S61 4QQ: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
