We have an exciting opportunity for you to join us as a Systems Test Analyst & Trainer working in our Digital department in Somerset.
Do you have experience of training staff in using a hospital or clinical system? Do you understand how to test and improve the way clinical systems work? If you can answer yes to these two questions, then you may be who we are looking for.
Our Digital Vision is to deliver seamless patient care through technology enabled solutions. We will support the objectives of our Trust by strengthening digital skills and capabilities, promoting innovation and enabling data-driven decisions. We will digitally transform our services to be effective, interconnectable and safe. We will support our colleagues in providing accessible, equitable and integrated care across Somerset.
The post holders role will be to lead on the training and testing of a range of systems.
This will include:
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act as testing and training lead for specific systems and/or subject matters, working closely with appropriate end users to identify the business impact of system changes and to identify any end user training requirements;
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develop a good understanding of the needs and requirements of the end users together with in depth knowledge of the operation and configuration of systems to ensure they support the intended workflows and objectives;
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develop and run test scripts to confirm system reliability and resilience;
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review design/configuration release notes and/or use cases to assess the impact of changes on testing and training materials;
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perform testing of system configuration, upgrades and developments in accordance with the test plan and processes;
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identify testing risks and issues on assigned system configuration, interfaces, releases and projects; log and manage testing issues through defined processes;
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support large groups of end users with testing activities and produce guides where required;
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develop and deliver detailed end-user training programmes (classroom, online and one-to-one) for all systems that are currently supported or being implemented;
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manage training delivery for assigned systems and/or subject matters, including development and maintenance of training materials, course schedules, training evaluation and trainer coverage.
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
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Level 3 Award in Education & Training (PTLLS) or ISEB Foundation Certificate in Testing equivalent gained through specific relevant experience
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Evidence of own continuing professional development
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GCSE C grade or equivalent in English and Maths
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Specialist knowledge of clinical and non-clinical systems and processes
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Good working knowledge of computer operating systems and software applications including MS Office applications (Word, Excel, PowerPoint)
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Understanding of NHS business and clinical processes
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Understanding of NHS Policies and Strategies, including Data Protection and Security
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Experience in user acceptance testing/testing of software or teaching experience
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Presenting or training to small groups
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Experience of working with or in the NHS
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Experience of working in a project environment
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Excellent communication skills, both orally and in writing
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Ability to build and maintain relationships with good interpersonal skills
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Experience of stakeholder engagement, including Supplier Engagement
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Working with staff to implement policies & procedures
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Ability to effectively translate data into simple reports or information to present to non-technical staff in a clear manner
Analytical & Judgement Skills:
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Excellent analytical and problem solving skills with ability to diagnose and resolve software problems
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Adaptable to change
Planning & Organising Skills:
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Work to deadlines, often within tight and changing schedules
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Prioritise, plan and organise own workload effectively
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Ability to work on own initiative and without constant supervision
Personal qualities
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Self-motivated, enthusiastic, organised
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Attention to detail
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Able to remain calm under pressure
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Able to work equally as part of a team or on own initiative
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Ability to assimilate information quickly and achieve early success
