Are you a high-performing Workshop Manager, Depot Manager or Service Manager looking for a bigger leadership opportunity? Then it's time to get on board with Zenith!
We're looking for a Deputy General Manager to lead our Glasgow workshop. This is your opportunity to take ownership of a major operation, lead experienced technical teams and play a key role in delivering exceptional service to some of the UK's best-known fleet operators.
Zenith provides a full range of services for fleet operators across HGVs, LGVs, LCVs and trailers, including fleet management, maintenance, funding, rental and flexible hire. Our customers include some of the UK's most recognised brands, including Amazon, DPD, Evri, DHL, GXO and Royal Mail Group, who rely on Zenith as a trusted long-term fleet partner.
As Deputy General Manager, you'll lead the day-to-day operation of our Glasgow workshop, driving productivity, profitability, customer service and technician performance while maintaining the high standards expected of an authorised IVECO dealership.
The Job
This is a hands-on operational leadership role with responsibility for the day-to-day performance of the workshop. You'll lead technicians and support teams, ensure exceptional customer service, drive productivity and profitability, and create a culture focused on safety, accountability and continuous improvement.
Working closely with the General Manager, you will be a key member of the site leadership team and act as deputy in their absence.
What You'll Be Doing:
Leading the daily operation of the Glasgow workshop
Managing technician performance, utilisation and efficiency
Driving workshop productivity, labour recovery and profitability
Ensuring maintenance, repair and inspection work is completed safely and on time
Managing Vehicle Off Road (VOR) cases and minimising downtime
Creating a high-performing, engaged and accountable team culture
Coaching, developing and retaining workshop colleagues
Ensuring compliance with manufacturer, DVSA and company standards
Building strong relationships with customers, suppliers and manufacturer representatives
Driving continuous improvement initiatives across the operation
Supporting business growth and operational excellence
What You'll Bring
Experience within a dealer, fleet or commercial vehicle environment
Previous experience leading a busy commercial workshop or operational teams
Strong understanding of workshop planning, utilisation and performance
Commercial awareness and budget responsibility
Experience managing KPIs and operational delivery
Excellent leadership and people development skills
Strong understanding of health and safety compliance
A passion for customer service and operational excellence
What's In It for You
Salary range of £46,000 - £55,000 depending on experience
Annual bonus
EV Car or Car Allowance
Pension - 6.25% employer contribution
24 days annual leave & 1 day for your birthday plus bank holidays
The option to buy or sell holidays (+5 or -3)
Individual Private Medical Insurance
Flexible benefits: PMI for your family, dental, cycle to work scheme, critical illness cover and more
Financial Benefits: Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, AA breakdown cover
Perks at Work: save money on everyday essentials with access to a shopping discounts site.
Support for your wellbeing: access to company GP, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders
Sound Like the Right Opportunity for You? Apply Now!
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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