- Ladies fashion boutique
- Provide excellent customer service and support to clients
- Answer phone calls and respond to customer inquiries
- Delivering an exceptional customer service to all customers.
Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily
- Maintain and update customer databases and website
- Follow up with customers to ensure satisfaction and address any concerns
-Requirements
- Strong phone etiquette and communication skills
- Ability to sell products or services effectively
- Organisational skills to manage multiple tasks and prioritise workload
- Basic math skills for processing sales orders and calculating totals
- Proficiency in English is required for effective communication with customers
- Experience in upselling or cross-selling is an advantage
Willing to work Saturdays and able to take extra days when required.
Job Types: Part-time, Zero hours contract
Pay: From £13.00 per hour
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service and sales: 5 years (required)
- Retail sales high end ladies fashion shop: 5 years (required)
Licence/Certification:
Work Location: In person
