Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Scope of the role
The CDO holds primary responsibility for monitoring and quarterly reporting of the Linkage Plus, Mayors Fund and other community programmes. The CDO will also hold primary responsibility for leading and chairing quarterly meetings with Linkage hubs and the equivalent in other programmes as well as commissioners/funders. The CDO will hold primary responsibility for coordinating with Linkage hubs (4 community centre hubs).
Linkage and Community programme development:
- Support the Community Programme Manager to collaborate with local residents to co-design a range of community activities and programs that address the needs and interests of the community
Monitoring, reporting and evaluation:
- Lead on the effective monitoring, evaluation and reporting of Communities Programme activity and outcomes. This includes collecting and analysing data, maintaining accurate records, and leading on all aspects of funder and internal reporting, including quarterly reports.
Community Engagement:
- Build and maintain strong relationships with service users to ensure the centre remains responsive to the evolving needs of the community.
Collaborative Partnerships:
- Support the Communities team to establish and maintain collaborative partnerships with Linkage partner organisations, local charities, community stakeholders, statutory services, commissioning bodies and potential funders to strengthen local networks, improve service coordination and support positive outcomes for residents.
Organisational working:
- Contribute to the overall development and implementation of Toynbee Hall’s strategy
- Build good working relationships across the organisation
Managing Yourself
- Work toward an agreed annual work-plan meeting targets and milestones
- Prioritise and managing your workload
Person Specification
The successful candidate will demonstrate:
- Demonstrable understanding of community engagement, co-design and empowerment methods
- Strong networking skills and the ability to build partnerships with organisations.
- Experience of working with local commissioners and funders, including producing accurate and timely monitoring, evaluation and progress reports against key performance indicators (KPIs)
- Experience of working with vulnerable members of the community who struggle to access support; understanding their needs and the complexities of building trust with communities that experience structural inequality
- Knowledge of poverty-related issues and a commitment to addressing them
- Understanding and experience of safeguarding processes and supporting teams to understand and implement safeguarding policies and procedures
- Knowledge of resources and services available to older individuals within the community.
- Our community speaks over 33 languages, such as Sylheti, an ability to speak a South Asian language would be helpful
Please note the right to work in the UK is a requirement of this role.
Please refer to the attached job description for more details.
