Job Introduction
Job Title: Business Insight Manager
Salary: £63,927.23 per annum
Location: Stafford/Telford - Hybrid
Hours: 36 hours per week
Contract Type: Permanent
About the role:
We're looking for an experienced and innovative Business Insight Manager to join our leadership team.
This is a pivotal role responsible for leading the delivery of high-quality business intelligence, reporting, and analytical insight across the organisation. You'll play a key role in helping senior leaders make informed decisions by transforming complex data into meaningful insights that drive performance, strategic planning, and continuous improvement.
Working closely with the Head of Customer and Business Intelligence, you'll lead the Business Information team, ensuring reporting requirements are prioritised, delivered effectively, and aligned to organisational objectives. You'll also contribute to the development and delivery of our data management strategy, helping to embed a data-driven culture across the business.
What you’ll do
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Lead, manage and prioritise the delivery of reporting and insight requests across the organisation.
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Support the Head of Customer and Business Intelligence in delivering the Group's data management strategy.
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Develop and maintain a comprehensive understanding of organisational data to ensure accurate, meaningful and impactful reporting.
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Create, automate and maintain user-friendly self-service reporting solutions that support performance monitoring and decision-making.
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Produce analytical and interpretive reports that identify trends, opportunities, risks and performance drivers.
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Provide expert guidance on business information, data quality and reporting best practice.
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Lead and develop a high-performing Business Information team, supporting individual and team growth.
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Build strong relationships with stakeholders across the organisation, ensuring business needs are understood and translated into valuable insight.
About you
To be successful in this role, you'll combine strong leadership skills with extensive technical expertise and a passion for using data to drive business performance.
You'll have:
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A minimum of 2 years' experience leading and managing a team.
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Significant experience delivering business information, reporting and statistical analysis in a complex organisation.
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Proven ability to manage competing priorities and deliver high-quality outputs within demanding timescales.
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Excellent written and verbal communication skills, with the ability to build strong stakeholder relationships at all levels.
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Experience presenting complex data and business information to senior managers and directors in a clear and engaging way.
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Advanced SQL Server expertise, including query optimisation, aggregation, automation and the development of ETL processes.
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Strong analytical and problem-solving skills, with the ability to identify trends and make evidence-based recommendations.
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Experience developing automated reporting and dashboard solutions.
Please see the job description for the full list of essential and desirable criteria.
What we can offer you
We can offer 31 days holiday, bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.
About Us
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.
The way we work is shaped by three simple behaviours:
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Own it – make it happen
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Improve it - move things forward.
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Live it – show understanding and compassion
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
Our Inclusive Culture:
The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.
How to apply
Please hit the Apply Now button
If you need any supporting submitting your application, please email [email protected]
Closing date: 27th August 2026
Interview date: 10th and 11th September
Interviews may take place throughout the advert
- We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
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We may close this vacancy early if we receive a high volume of applications.
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If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.
- Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.
