Job Summary
HR Caddy is a HR Consultancy based in Sutton Coldfield offering a wide range of HR services to a variety of businesses across different sectors and industries.
Joining our team in delivering high quality, business focused, HR services to our existing clients. Commercially minded, confident in delivering advice in difficult situations and able to work independently to set up and manage effective systems to ensure we deliver an efficient service.
Duties
- Be a point of contact for queries received in the office, either HR related or general enquiries.
- Managing an active and ever-changing employee relations caseload.
- Administer HR documents such as policies and procedures, recruitment administration, contracts of employment, producing letters relating to formal proceedings and general correspondence.
- Offer support and advice to our clients in managing sickness absence and/or holding first stage formal/informal meetings. This may include holding meetings on behalf of our clients and producing the necessary paperwork.
- Conduct investigations into grievances, disciplinary or capability cases and produce reports and recommendations for next steps.
- Attendance at hearings may be required to present investigation findings or provide advice to panel members on process.
- Ensure all arrangements for formal hearings/proceedings are completed, including room planning, scheduling and sending invites, producing packs and letters.
- Ensure that relevant HR databases, client records, systems or processes are set up and maintained with accurate information and effective procedures.
- Although predominantly office based, there will be a requirement to support clients on site, so must be prepared to travel locally.
- Provide general office administration support as required by the business to ensure day to day operations run smoothly.
Requirements
- Proven experience in providing HR Advice
- Experience of managing ER issues and advising, coaching and influencing managers
- Advanced knowledge of Microsoft Office; specifically Word, Excel and PowerPoint
- A confident and professional telephone manner
- Experience of implementing strong systems and administration processes
- Level 3 or 5 CIPD qualification or working towards
Pay: £33,000.00-£35,000.00 per year
Benefits:
- Free parking
- On-site parking
Application question(s):
- Please state if you require full time or part time hours?
Education:
- Certificate of Higher Education (preferred)
Experience:
Licence/Certification:
- Do you have valid CIPD (required)
Work Location: In person
